Bayluel Asres
Addis Ababa,Ethiopia
Summary
Worked in the Not-for-profit sector for the past four years and served as an assistant and a translator for the manager. Currently seeking a graduate assistant position in FDU while enrolled full time as a student.
Overview
14
14
years of professional experience
Work History
Assistant
Marefia Children's Center
Addis Ababa
01.2020 - 12.2024
- Translated Amharic to English for communications and documents at the NGO
- Taught Math and English to elementary-aged children, creating engaging and age-appropriate lessons
- Managed financial distribution of AIDS relief funds to parents of affected children
- Wrote thank-you letters and distributed receipts to donors, maintaining positive relationships
- Collaborated with other educators to refine curricula for improved student outcomes
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Driver
Lyft
Harrisburg, PA
08.2018 - 12.2020
- Provided safe and timely transportation, maintaining a high rating with passengers
- Created a welcoming and clean environment to enhance the rider experience
- Gained experience in managing diverse customer needs and expectations
Purchasing Assistant
Quantum Storage Systems
Miami Gardens, FL
04.2018 - 07.2018
- Created and managed purchase orders for procurement
- Monitored purchase order fulfillment and ensured timely delivery
- Managed large Excel databases, using formulas to streamline data management
- Contract position
Purchasing Assistant/Buyer
IVG Stores/Internet Shopping Club
Pembroke Pines, FL
06.2017 - 03.2018
- Managed $1M+ worth of purchase orders for inventory fulfillment via Amazon
- Forecasted inventory replenishment for 51 brands and 200+ SKUs, reducing supply chain costs
- Trained team members on Amazon shipment creation and helped streamline order tracking
- Processed invoices and collaborated with Accounts Payable to resolve discrepancies
- Developed Amazon listings and negotiated with vendors for bulk discounts
Customer Care Representative
IVG Stores/Shop Ladder
Pembroke Pines, FL
04.2017 - 06.2017
- Addressed inbound customer inquiries and converted leads into sales
- Provided regular updates on order statuses and worked to resolve customer complaints
- Maintained a detailed and accurate customer database, ensuring seamless communication with vendors
Production Supervisor
Rahi Honey PLC
Addis Ababa
10.2015 - 02.2017
- Supervised the purification, filling, and packaging of honey
- Reduced waste by reusing leftover honey and wax to produce mead
- Managed a 1,000 sq
- Meter farm and relocated 16 bee hives to increase production
- Implemented Good Manufacturing Practices (GMP) to maintain production quality and hygiene
Claims Representative
Garden City Group
Dublin, OH
09.2014 - 11.2014
- Managed inbound calls to provide updates on settlement cases
- Prevented fraud by following a detailed customer verification process
- Assisted customers with navigating claims involving inheritance settlements
- Contract position
Resident Assistant
Office of Residence Life
Teaneck, NJ
09.2012 - 05.2013
- Assisted with the smooth move-in and move-out process for 72 students
- Mediated roommate conflicts and ensured adherence to residence hall policies
- Organized engaging, themed events for student residents throughout the academic year
Lab Assistant
Computing Services
Teaneck, NJ
09.2010 - 05.2013
- Company Overview: Fairleigh Dickinson University
- Supported students and professors in the use of university laptops and software applications
- Managed lab equipment sales and performed opening and closing procedures
- Fairleigh Dickinson University
Education
Bachelor of Science - Business Management
Fairleigh Dickinson University
Teaneck, New Jersey05.2013
Skills
- Photoshop
- Chat GPT
- Microsoft Office Suite
- Routing Calls
- Customer Service
- Event Planning
- Time management
- Computer skills
- Attention to detail
- Fast learner
- Verbal and written communication
- Data entry
- Relationship building
Timeline
Assistant
Marefia Children's Center
01.2020 - 12.2024
Driver
Lyft
08.2018 - 12.2020
Purchasing Assistant
Quantum Storage Systems
04.2018 - 07.2018
Purchasing Assistant/Buyer
IVG Stores/Internet Shopping Club
06.2017 - 03.2018
Customer Care Representative
IVG Stores/Shop Ladder
04.2017 - 06.2017
Production Supervisor
Rahi Honey PLC
10.2015 - 02.2017
Claims Representative
Garden City Group
09.2014 - 11.2014
Resident Assistant
Office of Residence Life
09.2012 - 05.2013
Lab Assistant
Computing Services
09.2010 - 05.2013
Bachelor of Science - Business Management
Fairleigh Dickinson University
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