Worked in the Not-for-profit sector for the past four years and served as an assistant and a translator for the manager. Currently seeking a graduate assistant position in FDU while enrolled full time as a student.
Overview
14
14
years of professional experience
Work History
Assistant
Marefia Children's Center
Addis Ababa
01.2020 - 12.2024
Translated Amharic to English for communications and documents at the NGO
Taught Math and English to elementary-aged children, creating engaging and age-appropriate lessons
Managed financial distribution of AIDS relief funds to parents of affected children
Wrote thank-you letters and distributed receipts to donors, maintaining positive relationships
Collaborated with other educators to refine curricula for improved student outcomes
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Driver
Lyft
Harrisburg, PA
08.2018 - 12.2020
Provided safe and timely transportation, maintaining a high rating with passengers
Created a welcoming and clean environment to enhance the rider experience
Gained experience in managing diverse customer needs and expectations
Purchasing Assistant
Quantum Storage Systems
Miami Gardens, FL
04.2018 - 07.2018
Created and managed purchase orders for procurement
Monitored purchase order fulfillment and ensured timely delivery
Managed large Excel databases, using formulas to streamline data management
Contract position
Purchasing Assistant/Buyer
IVG Stores/Internet Shopping Club
Pembroke Pines, FL
06.2017 - 03.2018
Managed $1M+ worth of purchase orders for inventory fulfillment via Amazon
Forecasted inventory replenishment for 51 brands and 200+ SKUs, reducing supply chain costs
Trained team members on Amazon shipment creation and helped streamline order tracking
Processed invoices and collaborated with Accounts Payable to resolve discrepancies
Developed Amazon listings and negotiated with vendors for bulk discounts
Customer Care Representative
IVG Stores/Shop Ladder
Pembroke Pines, FL
04.2017 - 06.2017
Addressed inbound customer inquiries and converted leads into sales
Provided regular updates on order statuses and worked to resolve customer complaints
Maintained a detailed and accurate customer database, ensuring seamless communication with vendors
Production Supervisor
Rahi Honey PLC
Addis Ababa
10.2015 - 02.2017
Supervised the purification, filling, and packaging of honey
Reduced waste by reusing leftover honey and wax to produce mead
Managed a 1,000 sq
Meter farm and relocated 16 bee hives to increase production
Implemented Good Manufacturing Practices (GMP) to maintain production quality and hygiene
Claims Representative
Garden City Group
Dublin, OH
09.2014 - 11.2014
Managed inbound calls to provide updates on settlement cases
Prevented fraud by following a detailed customer verification process
Assisted customers with navigating claims involving inheritance settlements
Contract position
Resident Assistant
Office of Residence Life
Teaneck, NJ
09.2012 - 05.2013
Assisted with the smooth move-in and move-out process for 72 students
Mediated roommate conflicts and ensured adherence to residence hall policies
Organized engaging, themed events for student residents throughout the academic year
Lab Assistant
Computing Services
Teaneck, NJ
09.2010 - 05.2013
Company Overview: Fairleigh Dickinson University
Supported students and professors in the use of university laptops and software applications
Managed lab equipment sales and performed opening and closing procedures
Psychiatry and Medication Clinic Coordinator at Children's Evaluation and Rehabilitation Center of the Rose F. Kennedy Center of the Children's Hospital at MontefiorePsychiatry and Medication Clinic Coordinator at Children's Evaluation and Rehabilitation Center of the Rose F. Kennedy Center of the Children's Hospital at Montefiore
Pre-Kindergarten Teacher at The Children's Learning Center - Children's Pre School, Day Care Clovis CaPre-Kindergarten Teacher at The Children's Learning Center - Children's Pre School, Day Care Clovis Ca
Patient Care Technician at Children's Health - Children's Medical Center DallasPatient Care Technician at Children's Health - Children's Medical Center Dallas