Yonatan Sisay

• Assisted clients with product inquiries and service requests, ensuring a positive experience.
• Collaborated with team members to streamline communication processes and enhance service delivery.
• Trained new agents on customer service protocols and product knowledge to ensure team readiness.
• Monitored sales support activities to identify trends and areas for improvement in service delivery.

I worked Jüpiter trading as a sales person and customer service from June 12, 2019 up to February 10, 2021 and I succeeded with a sales company or corporate and walking customer and sales manager

• Developed and executed targeted lead generation strategies to enhance sales pipelines.
• Responded to customer inquiries in a timely manner, enhancing overall customer satisfaction.
• Engaged positively with each customer, providing professional, and polite support for sales and service needs.
• Developed relationships with customers by providing excellent customer service.
• Continuously met sales goals via strategic prospecting.

• I worked at Nestiant Menida from Jun 2011 up to February 2019 I worked as a manager and sales a product I achieve
• Best management
• Managing and sales
• Maintenance Hardware and software
• Achievement Management System and target marketing and sales products
• Use system to improve customer service
• Created targeted marketing campaigns that increased brand awareness and customer engagement.
• Developed and implemented effective lead generation tactics to drive sales growth.
• Managed inventory levels and product availability to meet customer demand promptly.
• Conducted market research to understand customer needs and preferences.
• Created and managed budgets for sales and marketing initiatives.
• Built sales forecasts and schedules to reflect desired productivity targets.