Yonas Dinku
Sales Supervisor
Addis Ababa,AA
Summary
Experienced sales supervisor with a proven track record of leading teams to exceed sales targets. Skilled in managing customer complaints, inquiries, and resolving issues efficiently. Demonstrated ability to process sales orders accurately, consistently exceeding customer expectations. Possess exceptional leadership, organizational, and communication skills to drive team success.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Sales Supervisor
Addissystems
05.2025 - Current
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Sales Representative
Redfox Electromechanical Engineering
03.2025 - 05.2025
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Sales Representative
Multichoice Ethiopia DSTV
10.2023 - 03.2025
- Consistently exceed monthly sales targets by 15% through effective territory management and strategic customer acquisition
- Utilize advanced CRM software to efficiently manage leads, contacts, and sales pipelines
- Develop and maintain strong relationships with key accounts, resulting in 30% increase in repeat business
- Spearhead market expansion initiatives in Debre Berhan, Adama, and Addis Ababa regions
- Design and execute innovative sales strategies based on market analysis and competitor intelligence
- Conduct compelling product demonstrations and sales presentations to prospective clients
- Provide comprehensive market intelligence reports to management for strategic decision-making
- Monitor financial performance metrics to ensure maximum ROI while maintaining operational efficiency
Team Leader
Multichoice Ethiopia DSTV
09.2022 - 10.2023
- Led and managed a team of 20 direct sales representatives, consistently achieving 110% of team targets
- Implemented effective sales strategies across diverse locations including Debre Berhan, Adama, Asela, and Addis Ababa
- Provided ongoing training, mentorship, and performance coaching, improving team productivity by 25%
- Coordinated sales operations and logistics across multiple regions, adapting to local market dynamics
- Conducted regular performance evaluations and developed improvement plans for underperforming team members
- Ensured smooth daily operations, including detailed reporting, logistics coordination, and conflict resolution
- Awarded 'Team Leader of the Year - Gold Medal' for outstanding leadership and exceptional sales performance
Education
Bachelor of Arts (B.A.) -
Admas University
Skills
Territory management
Product demonstrations
Performance metrics evaluation
Mentorship
Customer acquisition
Sales presentations
Supply chain coordination
Conflict resolution
Relationship building
Market analysis
Performance evaluations
Market expansion initiatives
Competitor intelligence
Certification
Introduction to SEO Fundamentals, Simplilearn, 01/01/24
Awards
Team Leader of the Year - Gold Medal, MultiChoice Ethiopia, 09/01/23, Recognized as Team Leader of the Year by MultiChoice Ethiopia, receiving a golden medal for outstanding leadership, which inspired teamwork and significantly boosted overall performance across the organization.
Accomplishments
- Supervised team of 40 staff members.
- Resolved product issue through consumer testing.
- Achieved target by completing sales with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Supervisor
Addissystems
05.2025 - Current
Sales Representative
Redfox Electromechanical Engineering
03.2025 - 05.2025
Sales Representative
Multichoice Ethiopia DSTV
10.2023 - 03.2025
Team Leader
Multichoice Ethiopia DSTV
09.2022 - 10.2023
Bachelor of Arts (B.A.) -
Admas University