YONAS B/Silassie
Addisabeba
Summary
As a Branch Manager, I spearheaded initiatives that significantly enhanced branch performance and client satisfaction, leveraging my expertise in financial services and branch operations management. my leadership not only fostered a high-performing team through effective coaching but also drove revenue growth by strengthening key client relationships and implementing strategic planning.
Overview
9
9
years of professional experience
Work History
Bank Branch Manager
Dashen Bank
05.2013 - 01.2020
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Examined customer loan applications for loan approvals and 6.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
General Accounts Supervisor
Dashen Bank S.Co
01.2011 - 05.2013
- Developed comprehensive training materials to onboard new team members effectively in their roles as Accounts Supervisors.
Education
MSC - Social Psychology
Addis Abeba Univeristy
Addis Abeba09.2025
Bachelor Of Accounting - Accounting
Addis Abeba Univeristy
AddisAbeba07.2008
National Deploma - Banking And Financial
Addis Abeba Univeristy
Addis Abeba1999
Skills
- Strong team-builder
- Team Player
- Excellent time management skills
- Financial Services
- Branch Operations Management
- Excellent work ethic
- Client Relationship Management
- Team Supervision
- Strategic Planning
- Coaching and Mentoring
- Performance Reviews
- Work Prioritization
Languages
English
Upper intermediate (B2)
Amharic
Advanced (C1)
Affan Oromo
Beginner (A1)
Timeline
Bank Branch Manager
Dashen Bank
05.2013 - 01.2020
General Accounts Supervisor
Dashen Bank S.Co
01.2011 - 05.2013
MSC - Social Psychology
Addis Abeba Univeristy
Bachelor Of Accounting - Accounting
Addis Abeba Univeristy
National Deploma - Banking And Financial
Addis Abeba Univeristy
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