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Impressive Customer Service and Sales Leader with an extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem revolutionist able to work effectively and productively with diverse customers and individual needs. A solution based team player and experienced sales leader able to generate leads, connect with customers and close sales. Known for providing unparalleled support to discerning clients. Bringing 15 years of entrepreneurial sales experience combined with over 25 years customer service skills and a dedication to continuous improvement and personal achievement. Most recently a proven project management specialist with comprehensive experience in leading projects from inception to completion. Skilled in coordinating cross-functional teams, optimizing processes for efficiency, and implementing innovative solutions to complex challenges. Proven ability to deliver projects on time and within budget while maintaining high standards of quality. Long standing success in enhancing operational workflows and significantly improving project outcomes through strategic planning and effective communication.

Strategic-thinking Project Manager with over 8 years of experience in budgeting and forecasting and risk management. Observant and resourceful professional dedicated to delivering project objectives within stipulated time, resource and budget constraints. Outstanding collaborator comfortable working with others in executing projects to achieve company objectives.

PROFESSIONAL SUMMARY Tenured administrative professional with extensive experience providing support to the Executive Officers of a multimillion-dollar organization. Analytical, detail-oriented leader adept at multitasking within a fast-pasted environment. In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software. Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships. Results-driven Warranty Administrator with a forward-thinking and organized approach to checking details, following up with manufacturers and maintaining high customer satisfaction. Top-notch strengths in time management, multitasking and communication. Bringing 8 years of experience in the field.

Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Versatile Project Manager with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Yirdachew Ambisa

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BA - Human resource management & Leadership

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