Summary
Overview
Work History
Education
Skills
Reading
Timeline
Generic
Yazilegn Teshome

Yazilegn Teshome

Butajira

Summary

Dedicated professional with a strong foundation in credit processing and customer service. Proven ability to enhance service delivery and resolve issues efficiently.

Overview

6
6
years of professional experience

Work History

Ass.Customer Relationship Officer

Nib International Bank S.C
Hossana District Office
12.2019 - Current
  • Assisted in processing customer transactions accurately and efficiently.
  • Supported daily operations by addressing customer inquiries and resolving issues promptly.
  • Collaborated with team members to enhance service delivery and client satisfaction.
  • Maintained up-to-date knowledge of bank products and services to better assist clients.
  • credit Processing and loan follow up

Customer Service Officer

Nib International Bank
Hossana
12.2019 - 02.2022

i am good in customer interaction and service qualit

Education

MBA - Business Administration

Wchemo University
Hossana
05-2023

Bachelor of Arts - Economics

Jimma University
Jimma
06-2019

Skills

  • Work coordination
  • Report writing
  • Strategic planning
  • Innovation and creativity
  • credit processing
  • loan follow up
  • credit analysis

Reading

Books

Timeline

Ass.Customer Relationship Officer

Nib International Bank S.C
12.2019 - Current

Customer Service Officer

Nib International Bank
12.2019 - 02.2022

MBA - Business Administration

Wchemo University

Bachelor of Arts - Economics

Jimma University
Yazilegn Teshome