WORKNEH CHALCHISA
HIS Specialist - IT, Implementation Officer
Addis Ababa
Summary
Results-driven IT Specialist with 12+ years of experience in IT infrastructure, healthcare information systems, and data analytics. Proven track record in implementing eHealth systems, delivering technical support, and improving data quality across regional and national health programs. Holds BSc in Computer Science and MSc in Information Technology. Strong skills in DHIS2, Power BI, and health data analytics.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Implementation Officer - Consultant
JSI/ Wellness Pass Project
03.2025 - Current
- Deployed, configured, and provided refresher training for 85% of the Wellness Pass at selected health facilities, ensuring smooth setup and reliable functionality
- Create a DHIS2 dashboard for smooth Monitoring and Evaluation of Vaccine Data
- Trained users and offered remote support, boosting system use and reducing technical issues
- Provided front-line IT support to users by resolving hardware and software issues in a timely and professional manner.
- Gathered user feedback and shared it with central teams to support system improvements
HIS Specialist - IT
JSI/Digital Health Activity [DHA]
01.2023 - 02.2025
- Analyzed health data using DHIS2 to support decision-making across regions and zones.
- Maintained health facilities IT infrastructure, including servers, printers, and LAN devices, ensuring operational continuity.
- Worked closely with regional health bureau teams to plan new system deployments and updates on DHIS2, eCHIS, and Dagu2
- Worked on data quality improvement for national health systems
- Developed interactive dashboards and pivot reports
Field IT Officer
JSI/Digital Health Activity [DHA]
02.2020 - 12.2022
- Deployed, trained, and supported logistics systems; Dagu2, eAPTS, and other digital tools across regions
- Supported end-users with training on basic IT procedures and best practices to enhance digital literacy.
- Provided technical support to regional and zonal teams through site visits, calls, and remote tools
- Implemented and conducted training for health workers on eCHIS, DHIS2 in Central Ethiopia, Sidama, and South Ethiopia regions
IT Specialist - Consultant
JSI/Ethiopia Data Use Partnership [DUP]
09.2018 - 01.2020
- Delivered DHIS2 and eCHIS training and support
- Built visualizations with Tableau and Power BI, communicated with Zonal health departments for decision-making
- Supported data quality improvement for health facilities
IT Specialist
JSI/Health Management Information System [HMIS Scale-up Project]
04.2014 - 08.2018
- Participated in assessments and supportive supervision across southern regions to improve HIS performance
- Analyzed DHIS2 data and created dashboards to support data use at zonal health offices
- Implemented eCHIS and expanded DHIS2 to all units across SNNP
- Provided DHIS2 ToT and technical support to zonal, woreda, and facility teams
Regional IT Officer
JSI/Health Management Information System [HMIS Scale-up Project]
12.2012 - 03.2014
- Implemented eHMIS, eMCS, eIDSR systems in 3 Zonal health departments in SNNPR.
- Conducted Trainer of Training of Trainers for regional health teams
- Provided technical troubleshooting support for zonal offices
Computer Engineer
METECH/Hibret Manufacturing and Machine Building Industry/
10.2010 - 11.2012
- Developed internal web application systems for company's record room
- Managed LAN installation and maintenance
- Provided system support for technical infrastructure
Education
MSc. - Information Technology
Wolaita Sodo University
Wolaita, Ethiopia 01.2018 - 12.2024
Bachelor of Science - Computer Science and Information Technology
Arba Minch University
Arba Minch, Ethiopia 11.2007 - 07.2010
Skills
Troubleshooting
Application installations
Data visualization and presentations
SQL
Python programming
Data cleaning
SQL programming
Tableau software
R programming
Technical analysis
Systems analysis
Database management
Certification
DHIS2 DESIGN AND CUSTOMIZATION, LEVEL 2, DHIS East Africa Academy, Kigali, Rwanda
References
1. Hiwot Tesfaye, Area Implementation Manager, JSI/Digital Health Activity [DHA]
htesfaye@et.jsi.com, +251 911 30 46 90
2. Ayile Lemma, RHB Planning Directorate Director, Central Ethiopia Regional Health Bureau
ayileshew2007@gmail.com, +251 928793646
3. Anteneh Kinfe, Senior Programmer, JSI/Ethiopia Data Use Partnership
antewelec@gmail.com, +251 911 97 96 46
Timeline
Implementation Officer - Consultant
JSI/ Wellness Pass Project
03.2025 - Current
HIS Specialist - IT
JSI/Digital Health Activity [DHA]
01.2023 - 02.2025
Integrated Pharmaceutical Logistics System (IPLS), Ethiopian Pharmaceuticals Supply Agency (EPSA), Ethiopia
02-2021
Field IT Officer
JSI/Digital Health Activity [DHA]
02.2020 - 12.2022
eCHIS [Electronic Community Health Information System] Master ToT, Adama, Adama, Ethiopia
08-2019
IT Specialist - Consultant
JSI/Ethiopia Data Use Partnership [DUP]
09.2018 - 01.2020
MSc. - Information Technology
Wolaita Sodo University
01.2018 - 12.2024
DHIS2 DESIGN AND CUSTOMIZATION, LEVEL 2, DHIS East Africa Academy, Kigali, Rwanda
06-2017
IT Specialist
JSI/Health Management Information System [HMIS Scale-up Project]
04.2014 - 08.2018
Regional IT Officer
JSI/Health Management Information System [HMIS Scale-up Project]
12.2012 - 03.2014
Computer Engineer
METECH/Hibret Manufacturing and Machine Building Industry/
10.2010 - 11.2012
Bachelor of Science - Computer Science and Information Technology
Arba Minch University
11.2007 - 07.2010
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