Tsega GebreEgziabher
Addis Ababa
Summary
Detail-oriented and adaptable professional with a background in chemical engineering and diverse experience across research analysis, production control, logistics, teaching, and in-flight customer service. Currently serving as a Cabin Crew member at Ethiopian Airlines, combining technical knowledge with a strong commitment to safety, service excellence, and passenger satisfaction. Proven ability to work effectively in high-pressure environments, manage complex operations, and communicate efficiently with diverse teams and clients. Skilled in research, problem-solving, and maintaining high standards of professionalism and care.
Overview
6
6
years of professional experience
Work History
Cabin Crew
Ethiopian Airlines Enterprise
06.2023 - Current
- Ensured the safety and comfort of passengers throughout flights in compliance with aviation regulations.
- Conducted pre-flight safety checks and briefings, demonstrating safety procedures and equipment usage.
- Delivered high-standard in-flight customer service, addressing passenger needs and handling special requests.
- Managed emergency situations with calm and efficiency, following airline safety protocols.
- Collaborated with flight and ground crew to ensure timely and smooth operations.
- Maintained detailed flight reports and incident documentation.
Production Controller
Unilever Ethiopia
01.2020 - 10.2021
- Production controller in the manufacturing of beauty and personal care products.
- Conducted research associated with business issues and plan formulation.
- Monitored and reported on performance relative to plans.
- Assisted the development of issues relative to the organization’s strategic direction.
- Served on stabilizing an organized work place.
English teacher, IELTS & SAT coach
Maraki English
04.2022 - 08.2022
- Managing the class and preparing lesson plans to be delivered to the students.
- Preparing the students on the four skills which are listening, reading, writing and speaking.
- Identify students with special requirements and create individualized plans.
- Checking and assessing students’ work and providing feedback.
- Video production and content creation for the company’s You Tube channel.
Intern
Sika Abyssinia
09.2019 - 12.2019
- Successfully managed multiple projects.
- Understood research needs, had experience working with research vendors, and possessed strong project management skills.
Education
Certificate - UI/UX Design
Coursera
07-2025
Certificate - Digital Marketing
Google Garage
11.2021
Bachelor of Science - Chemical Engineering
Addis Ababa University
Addis Ababa, Ethiopia01.2020
Skills
- Conflict resolution
- Attention to detail
- Problem-solving under pressure
- Multitasking and time management
- Teamwork and collaboration
- Professionalism and courtesy
- Ability to handle emergencies calmly
- Adaptability and flexibility
- Service-oriented mindset
Language Skills
English
Advanced (C1)
Amharic
Bilingual or Proficient (C2)
Tigrigna
Bilingual or Proficient (C2)
Ge’ez
Beginner (A1)
Software Skills
- Operating Systems: Microsoft Windows
- Productivity Software: Microsoft Office, SAP (ERP)
- Computational Software: MATLAB, Excel, SAS, Ditat
References
- Gizachew, Shiferaw, Professor of Chemical Engineering, gizshif@gmail.com, +251 911 120318, Addis Ababa Institute of Technology.
- Mr. Netsebrak Mitiku (Production Manager, Unilever Ethiopia); Contact Info: netsebrak.adinew@unilever.com
- Abinet Tessema (owner of Maraki English) Contact Info; +251911913582
Timeline
Cabin Crew
Ethiopian Airlines Enterprise
06.2023 - Current
English teacher, IELTS & SAT coach
Maraki English
04.2022 - 08.2022
Production Controller
Unilever Ethiopia
01.2020 - 10.2021
Intern
Sika Abyssinia
09.2019 - 12.2019
Certificate - UI/UX Design
Coursera
Certificate - Digital Marketing
Google Garage
Bachelor of Science - Chemical Engineering
Addis Ababa University
Similar Profiles
Mekdes AboyeMekdes Aboye
Petroleum Quality Assurance Expert at Ethiopian Petroleum Supply EnterprisePetroleum Quality Assurance Expert at Ethiopian Petroleum Supply Enterprise
Abrha Mengstu LeyuAbrha Mengstu Leyu
Analyst at Ethiopian Conformity Assessment EnterpriseAnalyst at Ethiopian Conformity Assessment Enterprise
Lars AndersenLars Andersen
Senior Captain at Ethiopian AirlinesSenior Captain at Ethiopian Airlines
MULUKEN TILAHUN DESBALOMULUKEN TILAHUN DESBALO
Lecturer of construction technology and management at Addis Ababa UniversityLecturer of construction technology and management at Addis Ababa University