Tolessa Humna
Lead Heavyduty Techinician
Addis Ababa,AA
Summary
Proven Lead Heavyduty Technician at MOENCO, adept in mechanical knowledge and cost control, enhanced customer satisfaction through expert troubleshooting and efficient problem resolution. Trained peers, ensuring high standards. Embraced continuous learning, significantly contributing to team's organizational skills and technical proficiency.
Overview
9
9
years of professional experience
Work History
Lead Heavyduty Techinician
MOENCO
10.2015 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Education
Aoutomotive Service & Power Train & Bachler Degree - Automotive & Marketing Managment
Horro Guduru College & Reftvaly Univercty
East Wollega Shambu & Addis Abeba09.2022
Skills
Cost Control
Timeline
Lead Heavyduty Techinician
MOENCO
10.2015 - Current
Aoutomotive Service & Power Train & Bachler Degree - Automotive & Marketing Managment
Horro Guduru College & Reftvaly Univercty
Similar Profiles
Abdlesemed Jemal KedirAbdlesemed Jemal Kedir
Deputy Country Representative/Technical Advisor at iMMAP SomaliaDeputy Country Representative/Technical Advisor at iMMAP Somalia
Amar Aman MekuriaAmar Aman Mekuria
General Laborer at FE Construction PlcGeneral Laborer at FE Construction Plc
TESFAHUN BEKELE BIRUTESFAHUN BEKELE BIRU
East Africa(Regional) SV Program Manager at Medicines SANS Frontiers HollandEast Africa(Regional) SV Program Manager at Medicines SANS Frontiers Holland