Tizitaye Mekonnen Fantahun
Addis Ababa,Ethiopia
Summary
Marketing and Communication Officer
I am a versatile professional with 13 years of experience across diverse organizations. I have worked as a reporter, editor, translator, scriptwriter, and editor-in-chief for a magazine across various print media. I am well-versed in literature and have extensive experience writing a range of articles. I also worked as deputy general manager and deputy department director. I have experience managing staff and regularly supervising their work. Moreover, I worked as a language teacher and trainer at British International School, The Study Center, and USAID Ethiopia. Thus, I have ample experience working in a multicultural environment. In addition, I worked as a customer service advisor for British Council in Ethiopia. Regarding my personality, I am consistently committed to delivering high-quality work and value teamwork and gender equality.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Freelance Journalist
Freelancing platforms
Addis Ababa, Ethiopia
2021.09 - Current
- Specializing in proofreading, editing, and article writing
- Researched in-depth articles for enhanced reader engagement.
- Edited and proofread written content to maintain high editorial standards.
- Produced engaging multimedia content for increased online traffic,
Deputy General Manager
Binat Consultancy Firm
Addis Ababa, Ethiopia
2014.09 - 2018.09
- Editing proposals
- Conducted market research to identify new opportunities.
- Managed the budgeting process and achieved cost-efficiency goals.
- Negotiated contracts for better business terms and conditions.
- Monitoring and evaluating projects
- Managing the technical experts
- Devised marketing strategies to increase brand awareness.
Deputy Director
Eminence Social Entrepreneurs PLC
Addis Ababa, Ethiopia
2011.05 - 2012.04
- Editor-in-chief for the monthly magazine “The Eminence.”
- Managing different programs under the media department
- Directing various TV programs that were broadcast on ETV3
- Script writing for documentary films
- Translating documents from Amharic to English and vice versa
- Developing content for different publications
- Administering the company’s websites and its social media pages
- Writing proposals
Customer Service Advisor
British Council
Addis Ababa, Ethiopia
2011.03 - 2011.04
- I was entitled to be the first point of contact for the British Council customers, providing information to the customer’s perception of excellent customer service, by phone, in person, and by email about all British Council products and services, ensuring that all customers are treated fairly and transparently, regardless of their religion, sexual preference, race, or any disabilities.
- Enhanced brand loyalty and provided excellent service at all times.
- Streamlined responses to emails and improved response time significantly.
- Handled a high volume of calls daily for faster issue resolution.
- Managed complex customer issues to successful resolution.
- Investigated customer issues to find acceptable conclusions and prevent recurrence.
English teacher
British International School
Addis Ababa, Ethiopia
2010.03 - 2010.10
- English teacher for adult learners at British International School and “The Study Center.”
- Increased cultural awareness by integrating diverse texts into the syllabus.
- Developed comprehensive lesson plans for students' improved understanding of the English language.
- Conducted regular assessments of the pupil's work, providing constructive feedback for improvement.
- Upheld high standards of behavior within the classroom, maintaining an optimal learning environment.
- Supervised and participated in school activities, enhancing community engagement and student involvement.
- Taught advanced grammar lessons, improving overall language proficiency.
- Tailored teaching approach to accommodate individual student needs, promoting academic growth.
Amharic and cultural trainer
USAID Ethiopia
Addis Ababa, Ethiopia
2008.07 - 2009.03
- Amharic and cultural trainer for USAID International staff
- Coordinated regular team-building activities, boosting overall morale and teamwork.
- Demonstrated exceptional communication skills when conveying complex concepts in simple terms.
English Teacher
St. Mary Language Center
Addis Ababa, Addis Ababa
2007.07 - 2007.11
- English Teacher for adult learners
Editor, Translator, and Reporter
Medical Publishing Enterprise
2007.07 - 2007.07
- Editing news and articles
- Preparing news and articles for different pages of the newspaper and Magazine
- Interviewing health professionals
- Translating news and articles from English to Amharic
English Teacher
Ethio National School
2006.09 - 2007.01
- Tailored teaching approach to accommodate individual student needs, promoting academic growth.
- Formulated effective revision techniques resulting in improved examination results.
- Provided guidance and support to struggling students, leading to significant improvements in their grades.
- Enhanced literacy skills by implementing innovative teaching methods.
Reporter
The Reporter Newspaper
2005.07 - 2005.09
- Preparing articles for the life and art page
- Preparing news for different pages of the newspaper
Education
Master of Business Administration - MBA
Jimma University
Ethiopia 2018.10 - 2021.08
BA degree - Foreign Language and Literature
Hawassa University
Ethiopia 2002.09 - 2006.08
Skills
- Word, PowerPoint, Excel, and the Internet Excellent
- English Fluent
- Develop and publish digital content
- Manage social media communication and audience engagement
- Media relations expertise
- Technical writing expertise
- Promotional material preparation
- Customer service expert
- Influential networking
Certification
- Certificate of Participation for Professional Development Program from Inspired Insights Consulting (Canada)/2013
REFERENCE
- Ato, Asnake Amanuel, Chairperson, 0911-50-78-33, Eminence Social Entrepreneurs PLC
- Dr., Abush Ayalew, Department Head, 0911-40-47-92, Medical Publishing Enterprise
- Dr., Kofi Ababio, Director, englishforethiopia@gmail.com, 0911-862492, British International School and “The Study Center”
PUBLISHED ARTICLES
- Https://nomadparadise.com/ethiopian-food/
- Https://medium.com/@tizitaye04/ethiopias-giant-on-the-nile-power-pride-and-the-politics-of-the-gerd-66486b5c2fd8
- Https://medium.com/@tizitaye04/the-art-of-living-in-the-wilderness-2393b7016a6d
- Various articles for “The Eminence” magazine
- The Screaming Silence of Autism for The Reporter” Newspaper (August 20, 2005)
- Courage amid Despair for the “The Reporter” newspaper, Life and Art page (September 3, 2005)
- Painting depicting emotions for the ‘‘The Reporter” newspaper, Life and Art page, September 3, 2005
- Various articles on health, psychology, and social issues in Amharic for Medical Publishing Enterprise (For the weekly Medical Newspaper and Monthly Magazine
SENIOR THESIS
- The Effect of Promotional Strategies on Performance: in the case of selected private banks in Ethiopia
- Persuasive use of language in advertisements on ETV
Languages
English
Proficient (C2)
Timeline
Freelance Journalist
Freelancing platforms
2021.09 - Current
Master of Business Administration - MBA
Jimma University
2018.10 - 2021.08
Deputy General Manager
Binat Consultancy Firm
2014.09 - 2018.09
Deputy Director
Eminence Social Entrepreneurs PLC
2011.05 - 2012.04
Customer Service Advisor
British Council
2011.03 - 2011.04
English teacher
British International School
2010.03 - 2010.10
Amharic and cultural trainer
USAID Ethiopia
2008.07 - 2009.03
English Teacher
St. Mary Language Center
2007.07 - 2007.11
Editor, Translator, and Reporter
Medical Publishing Enterprise
2007.07 - 2007.07
English Teacher
Ethio National School
2006.09 - 2007.01
Reporter
The Reporter Newspaper
2005.07 - 2005.09
BA degree - Foreign Language and Literature
Hawassa University
2002.09 - 2006.08