Tilahun Berhe
Aviation Expert
Addis Ababa
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager pricing
Ethiopian Airlines
01.2023 - Current
- Develop and implement pricing initiatives in response to various demand indicators In cooperation with the demand analyst and in the line with the corporate objectives
- Establish market fares in accordance with specific market requirements
- Study market trends and recommend market prices suitable to the specific potential market demand and evaluate special fares requests from field offices and give necessary decisions and recommendations
- Coordinate with Department Manager Passenger Market Development to establish and monitor special pricing segmented and targeted markets
- Maintain integrity and efficiency of the fare structure.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Area Manager | Operation Manager
Ethiopian Airlines
01.2021 - 12.2022
- Represent Ethiopian Airlines in Angola
- Planning, organizing, staffing, leading and controlling all the airline's activities
- Liaising with the head office and preparing quarterly or annual reports.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Traffic & Sales Manager
Ethiopian Airlines
11.2017 - 12.2020
- Represent Ethiopian Airlines in Abuja, Nigeria
- Planning, organizing, staffing, leading and controlling all the airline's activities
- Liaising with the head office and preparing quarterly or annual reports.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased sales revenue by developing and implementing effective sales strategies.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Key Account Sales Representative
Ethiopian Airlines
06.2016 - 10.2017
- Generally, identifying a customer's needs, providing relevant services, and ensuring they have a positive experience from beginning to end of the services.
- Strengthened client relationships with regular communication, addressing concerns, and providing exceptional service.
- Managed a portfolio of key accounts, ensuring consistent revenue generation and customer satisfaction.
- Collaborated with cross-functional teams to develop customized solutions for clients'' unique needs.
Senior Sales Representative
Ethiopian Airlines
12.2016 - 05.2017
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Developed new territories for expansion, resulting in increased market share.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Conducted market research to identify potential opportunities for growth within target industries.
- Mentored junior sales representatives, improving overall team performance and productivity.
Marketing officer In-charge
Ethiopian Airlines
01.2015 - 11.2016
- Plan, analyze, manage, monitor and maximise revenue by developing and implementing pricing and interdepartmental strategies through quantitative analysis, focusing on price segmentation, campaign strategies and planning, the competitive market environment, distribution channels & passengers buying behavior.
- Developed comprehensive marketing plans for product launches, driving successful outcomes.
- Analyzed market trends to identify new opportunities for growth and expansion.
From J. Price Analyst to Senior Price Analyst
Ethiopian Airlines
01.2010 - 01.2015
- Establishing market prices for different routes that allow Ethiopian to profit while also staying competitive
- And work closely with the sales, marketing, finance and flight scheduling teams to determine the price of the passenger services.
- Optimized resource allocation by conducting thorough cost-benefit analyses on potential investments.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
Education
Master of Science in Integrated Marketing Communications -
05.2022
Diploma - Marketing &Services Training
10.2009
Bachelor of Arts in Marketing Management -
06.2008
Skills
- ATPCO catagories (Air Tariff publishing com)
- Fare manager/AVRM
- Contract Manager
- Sabre System
- Performance Management
- Pricing Analysis
- Profitability analysis
- English and Amharic language
Websites
Certification
Certificates of Completion award
- ATPCO's Automated Rules, [Airlines Tariff Publishing Company] - May 17 -24, 2010
- ATPCO's Negotiated Fare, [Airlines Tariff Publishing Company] - May 25 -28, 2010
- ATPCO's Reservation Booking Designators(RBD), [Airlines Tariff Publishing Company] - May 31 -Jun 01, 2010
- ATPCO's Service Fees for Fuel and Insurance and Ticketing Fees), [Airlines Tariff Publishing Company] - June 02-04, 2010
Timeline
Manager pricing - Ethiopian Airlines
01.2023 - Current
Area Manager | Operation Manager - Ethiopian Airlines
01.2021 - 12.2022
Traffic & Sales Manager - Ethiopian Airlines
11.2017 - 12.2020
Senior Sales Representative - Ethiopian Airlines
12.2016 - 05.2017
Key Account Sales Representative - Ethiopian Airlines
06.2016 - 10.2017
Marketing officer In-charge - Ethiopian Airlines
01.2015 - 11.2016
From J. Price Analyst to Senior Price Analyst - Ethiopian Airlines
01.2010 - 01.2015
School of Journalism And New Media, University of Mississippi - Master of Science in Integrated Marketing Communications,
School of Aviation - Diploma, Marketing &Services Training
Addis Ababa University - Bachelor of Arts in Marketing Management,
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