SURAFEL BADEG

Visionary engineering leader with 15+ years of excellence in medical equipment lifecycle management, electrical systems design, and cross-functional team leadership. Expertise in driving after-sales service excellence, achieving 98%+ ISO compliance, and delivering scalable technical solutions across 700+ healthcare sites in Ethiopia. Adept at stakeholder alignment, process optimization, and fostering partnerships with global brands (Cepheid, Beckman Coulter, Mindray). Proven success in reducing equipment downtime by 30%, accelerating project timelines by 20%, and training 150+ professionals to enhance operational efficiency.

Developed strong technical and analytical skills in fast-paced, service-oriented environment. Demonstrates expertise in diagnosing and resolving complex issues while maintaining high standards of customer service. Seeking to transition into new field where these transferrable skills can drive operational success and innovation.

Offering robust understanding of technical principles and keen desire to grow and excel in dynamic environment. Brings ability to quickly learn and apply technical knowledge, coupled with strong analytical and problem-solving skills. Ready to use and develop technical troubleshooting and customer service skills in Desired Position role.