Subin Rajan
Vadodara,Gujarat
Summary
Results-driven Operations Manager with 12 years of experience in business services management, strategic planning, and process optimization. Expertise in leading teams, improving operational efficiency, and driving revenue growth. Strong background in client relations, cost control, and regulatory compliance.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Operations Manager
PADIYATH DSRH HOSPITAL
Bishoftu, Ethopia
06.2026 - Current
- Monitored staff performance and developed improvement plans.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Facilitated continuous improvement initiatives, encouraging innovation and excellence in operations.
- Collaborated with sales and marketing teams to align operational capabilities with customer demands.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Optimised resource allocation, ensuring maximum productivity and minimal downtime.
- Developed and enforced health and safety protocols, ensuring a safe workplace environment.
- Prepared statements detailing operational detail and key performance indicators.
Operations Head
Nova IVF fertility
Surat
09.2024 - 08.2026
- Led a team of 50+ employees, fostering a culture of continuous improvement and innovation.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Facilitated professional development programmes for staff, enhancing skills and promoting career progression.
- Hired, trained and supervised staff to meet objectives, comply with management systems and perform best practices.
- Streamlined operational processes to enhance efficiency and reduce costs by 20% within the first year.
- Negotiated with vendors and suppliers to provide cost-friendly contracts.
- Cultivated strong relationships with stakeholders, communicating effectively to align objectives and expectations.
- Initiated sustainability practices, reducing the company's carbon footprint by 30%.
- Enhanced communication channels between departments, improving overall operational flow and efficiency.
Manager of Operations
Oasis Fertility
Vadodara
04.2021 - 09.2024
- Oversee day-to-day operations, including Revenue - Business growth and development
- Implemented planning and systematic ideas resulting in improvement in quality
- Created and managed budgets for operational departments and monitored progress against goals
- Collaborate with other departments to enhance patient experience and ensure compliance with industry regulations and standards
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance
- Monitored and improved efficiency of processes, team performance, and customer service
- Developed and implemented operational procedures to ensure quality standards are met
- Directed operations staff by providing guidance, training, and support in order to meet company objectives
Operations Officer
Bhailal Amin Hospital
Vadodara
05.2020 - 04.2021
- Project Management: Ability to plan, execute, and oversee projects from initiation to completion
- Supply Chain Management: Understanding of supply chain processes, logistics, and inventory management
- Strategic Planning: Developing and implementing strategies to achieve organizational goals
- Change Management: Proficiency in managing and leading teams through organizational change
- Data Analysis: Using data to make informed decisions and improve operational efficiency
- Quality Management: Ensuring products or services meet quality standards and implementing quality improvement processes
- Vendor Management: Managing relationships with suppliers and external partners to optimize the supply chain
Operations Manager
Medistar Hospital
Vadodara
08.2019 - 04.2020
- Financial Management: Budgeting, financial analysis, and cost control to ensure efficient resource allocation
- Process Improvement: Identifying and implementing opportunities for process optimization and efficiency
- Team Leadership: Effectively leading and motivating teams to achieve operational objectives
- Communication Skills: Clear and effective communication with both internal teams and external stakeholders
- Negotiation Skills: Negotiating contracts, agreements, and terms with suppliers and partners
- Customer Focus: Ensuring operations align with customer needs and expectations
- Compliance and Regulatory Knowledge: Staying abreast of industry regulations and ensuring compliance
Operations Manager
SIDS hospital
Surat
08.2018 - 03.2019
Admin & Operations
Welcare Hospital
Vadodara
10.2015 - 08.2018
Operations Executive
Sterling Hospitals
Vadodara
04.2014 - 09.2015
Education
MBA - Operations Management
ISBM University
Chhattisgarh09-2012
General nursing & Midwifery - Nursing
Royal Institute College of Nursing
Banglore05-2008
Bachelor of Science - Nursing
Bachelors in Nursing
Banglore01-2010
Skills
- Business Operations and Strategy
- Process Improvement and Optimisation
- Team leadership and performance management
- Budgeting & Cost Control
- Client relationship management
- Compliance and Risk Management
- Market Research & Competitive Analysis, Vendor & Stakeholder Management
- Vendor and stakeholder management
Certification
Certified in all basic computer education in Word, Excel, PowerPoint from Krishna Institute.
Custom
Hospital Management Organization, The project was based on bio-hazard waste management. Petroleum Management, The project was based on library books related in crude process and safety hazards.
Timeline
Operations Manager
PADIYATH DSRH HOSPITAL
06.2026 - Current
Operations Head
Nova IVF fertility
09.2024 - 08.2026
Manager of Operations
Oasis Fertility
04.2021 - 09.2024
Operations Officer
Bhailal Amin Hospital
05.2020 - 04.2021
Operations Manager
Medistar Hospital
08.2019 - 04.2020
Operations Manager
SIDS hospital
08.2018 - 03.2019
Admin & Operations
Welcare Hospital
10.2015 - 08.2018
Operations Executive
Sterling Hospitals
04.2014 - 09.2015
MBA - Operations Management
ISBM University
General nursing & Midwifery - Nursing
Royal Institute College of Nursing
Bachelor of Science - Nursing
Bachelors in Nursing