Shumi Hirpo Serbi
COMMUNITY BABKING OFFICER
Shashamane
Summary
Motivated Community Banking Officer With 9 years of experience on Positions of general Agriculture extension service delivery, Assessor at OCC, Assistant branch manager and field coordinator II and Community Banking Officer in which I have developed Management skills that enables me in acquiring abilities as professional to lead a team, department or company effectively. Moreover I gave direction to my team and protected Customers Loyalty that makes me A vibrant Manager of the Institution. Resourcefully I have took Customers handling training in which I have accrued how to identify customers need, directing to desirable service they wanted to meet institution social and commercial mission. Committed To strengthen Customer experience with positively and professionalism when answering requests and processing financial services.
Overview
8
8
years of professional experience
13
13
years of post-secondary education
10
10
Certifications
Work History
Community Banking Officer
Gadaa Bank S.C
3 2024 - Current
- Im Community banking Officer since March 13, 2024 at Gadaa Bank Head Office in Community Banking Department
- Prepared Proposal On How to Address Community BANKING Operation In Ethiopia, Prepared, Organized and conducted Financial literacy training (Entrepreneurship, Business Plan and Banking Services and Products) for 1500 Communities recruited at 21 Gadaa Bank branch Locations and Developed as well a changed mindsets of communities on Job Opportunity creation, basic idea of how run business, Developed Saving Habit, Integrated with banks facilitated loan services.
Assistant Branch Manager, Field Coordinator I, & II
BUSA GONOFA MFI
12.2018 - 03.2024
- Promoted marketing in well manner and made the branch net profit 6 million annually, got June, 2019 pilot branch award as BG MfI leads me Admission to Masters program with fully funded scholarship at Arsi University
- Managed, Plan, organize, direct, supervise, & controls Activities MFI Branch & rural credit facilities
- Developed and managed Appraises performances of staff and propose feedback, conducting short term training for branch staff's & customers on financial marketing services
- Improved working efficiency of the Employees through building a well-organized team spirit
- Improved team Morale and motivation through positive Reinforcement and team building Activities
- Developed and implemented team building activities that result in improved morale and team cohesion
- Developed and maintained an agile team culture by facilitating team building activities and promoting an environment of continuous improvement
- Doing with stakeholders on common goal, lead a team-building exercise that increased team morale & resulted in a positive learning environment
- Developed and implemented a team-building program that increased collaboration and cooperation among team members
- Developed credit analyzing and client assessment by Conducting Group Animation and loan Approve
- Facilitate effective communication and collaboration between clients and internal teams to ensure project requirements were met
- Lead a cross-functional team of Rural credit facility and facility Field agents to successfully perform a major annual target planned.
Development Agent
BATU AGRICULTURE OFFICE
10.2016 - 12.2018
- Developed and created rational change on the advantage of using improved seed and market-oriented production at Batu Woreda
- Accomplished my level I-VI COC on General Agriculture and awarded Competence and assessors' methodology course certificates
- Served as Assessor for one year at Adama COC Center
- Changed Attitude Rural Community In Working Agriculture Operations in Mechanized and market-oriented way
- Enhanced Farmers On new agriculture initiatives.
Education
MSc. in Agribusiness and Value Chain Management, Completed Class -
Arsi University
01.2021 - Current
BA. in Business management, Graduated - undefined
Goldan Awash University
01.2019 - 04.2024
BSc. in Animal Science, Graduated - undefined
Ambo University
01.2013 - 04.2015
Secondary School Leaving Certificate - undefined
Shashamane Preparatory School
General Secondary Education Certificate - undefined
Heban Degaga Secondary School
01.2010 - 04.2011
Skills
Extensive knowledge of Microsoft Word, Excel, Access, and Database Management
Certification
Basic Agriculture and NRM level-I (07/01/17)
Personal Information
- Date of Birth: 07/15/92
- Nationality: Ethiopian
References
- Sulxan Jabir (BA), Manager, BUSA GONOFA MFI, Dodola, Oromia, Ethiopia, +251922220307
- Mr. Katema Alemu (Msc), HR Division Manager, Gadaa Bank, Finfine, Oromia, Ethiopia, +251913327624
- Tashome Bedada (Msc), Senior Community Banking Officer, Gadaa Bank, Finfine, Oromia, Ethiopia, +251912648671, teshbedo@gmail.com
Timeline
MSc. in Agribusiness and Value Chain Management, Completed Class -
Arsi University
01.2021 - Current
BA. in Business management, Graduated - undefined
Goldan Awash University
01.2019 - 04.2024
Assistant Branch Manager, Field Coordinator I, & II
BUSA GONOFA MFI
12.2018 - 03.2024
Development Agent
BATU AGRICULTURE OFFICE
10.2016 - 12.2018
BSc. in Animal Science, Graduated - undefined
Ambo University
01.2013 - 04.2015
General Secondary Education Certificate - undefined
Heban Degaga Secondary School
01.2010 - 04.2011
Community Banking Officer
Gadaa Bank S.C
3 2024 - Current
Secondary School Leaving Certificate - undefined
Shashamane Preparatory School
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