Shemisu Shapha
Wolaita ,Southern Ethiopia
Summary
Sales Professional with experience in customer engagement and relationship building. Achieved sales goals through understanding customer needs and delivering tailored solutions.
Dedicated sales professional with one year of experience in Safaricom sales, complemented by a diploma in Human Resource Management from Dereja.com. Proficient in computer applications, including Microsoft Word and Excel, with strong skills in customer engagement and relationship building. Certified in Peace Studies from Arba Minch University (2022-2025), showcasing a commitment to fostering positive community interactions. Adept at understanding customer needs and working collaboratively to achieve sales goals.
Overview
1
1
Certification
3
3
years of post-secondary education
1
1
year of professional experience
Work History
Salesperson
Safaricom telecommunications
Wolaita , Lasho
01.2026 - Current
- Guided customers through product inquiries, offering tailored recommendations to enhance their purchasing decisions.
- Processed sales transactions accurately and efficiently at the point of sale.
- Sales professional with one year of experience in Safaricom sales, holding a diploma in Human Resource Management from Dereja.com; skilled in customer engagement and relationship building.
- Certified in Peace Studies from Arba Minch University (2022-2025), showcasing a commitment to fostering positive community interactions.
- Identified customer needs and collaborated with team to meet sales targets.
Education
BBA - Agribusiness And Value Chain Management
Arba Minch University
Arba Minch, Southern Ethiopia 05.2022 - 06.2025
Skills
- Computer fundamentals
- Microsoft word
- Microsoft excel
- Customer engagement
- Sales transaction processing
- Relationship building
Languages
Wolaita
First Language
Amaric
Proficient (C2)
C2
English
Intermediate (B1)
B1
Certification
- Certified in dereja.com diploma in human resource
- Certified in peace form in Arba minch university 2022- 2025
Timeline
Salesperson
Safaricom telecommunications
01.2026 - Current
BBA - Agribusiness And Value Chain Management
Arba Minch University
05.2022 - 06.2025