Savior Tesfu Tadesse
Addis Ababa
Summary
Energetic and empathetic individual with knack for effective communication and problem-solving. Possesses fundamental understanding of customer service principles and adept at utilizing digital tools and software. Committed to fostering positive customer experiences and resolving inquiries efficiently. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
Customer Service Officer
Bank Of Abyssinia
10.2022 - 10.2024
- Exceeded customer expectations by going the extra mile, ensuring a memorable experience that fostered brand loyalty and advocacy.
- Responded to customer requests for products, services, and company information.
- Provided constructive feedback to peers and management on potential process improvements, aiding continuous enhancement of service quality.
Education
Bachelor of Arts - Management
Blue Mark College
Ethiopia06-2022
Skills
- Customer Support
- Complaint Handling
- Data Entry
- Customer Focus
Languages
Amharic
Native language
English
Advanced
C1
Timeline
Customer Service Officer
Bank Of Abyssinia
10.2022 - 10.2024
Bachelor of Arts - Management
Blue Mark College
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