Samuel Wakuma Tolina

Driven Customer Service Officer with a proven track record at Awash Bank S.C, excelling in complaint handling and data entry. Demonstrates exceptional customer focus and support skills, enhancing client satisfaction and operational efficiency by over 30%. Expert in leveraging interpersonal abilities and technical prowess to resolve issues and improve service delivery. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.