Samiya Mohammed
Addis Ababa,AA
Summary
Dynamic sales professional with a proven track record at Crystal Rental, excelling in customer relationship management and sales strategy development. Successfully enhanced customer satisfaction and loyalty through effective communication and problem-solving skills, driving significant sales growth. Adept at analyzing feedback to refine product offerings and exceed sales quotas.
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Salesperson
Crystal Rental
Addis Ababa, AA
01.2024 - Current
- Assisted customers in selecting rental equipment to meet their needs.
- Maintained inventory accuracy through regular stock checks and updates.
- Processed rental agreements and handled customer transactions efficiently.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Developed key customer relationships to increase sales.
- Advised customers on the latest product features and benefits.
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
Education
Bachelor of Science - Computer Science
HiLCoE
Addis Ababa, AA 09.2018 - 02.2023
Skills
- Customer relationship management
- Sales strategy development
- Inventory management
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Customer feedback analysis
- Customer service
- Sales management
- Negotiation
- Active listening
- Attention to detail
- Networking
Languages
English
First Language
Timeline
Salesperson
Crystal Rental
01.2024 - Current
Bachelor of Science - Computer Science
HiLCoE
09.2018 - 02.2023