Nuri Haso
Nazrēt,OR
Summary
Dynamic Branch Manager at Cooperative Bank of Oromia with a proven track record in process improvement and sales strategy development. Expert in enhancing customer satisfaction and loyalty through effective relationship management and targeted promotional campaigns. Strong team-builder skilled in employee performance evaluation, driving initiatives that significantly boost revenue and retention.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Branch manager
Cooperative bank of oromia
Methara, Oromia
08.2022 - Current
- Identified opportunities for process improvement initiatives within the branch.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Developed strategies to increase customer satisfaction and loyalty.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Established and built customer relationships through targeted outreach and initiatives.
- Designed sales and service strategies to improve revenue and retention.
Education
Bachelor of Arts - Ecomics
Sameara University
Semera 08.2011 - 06.2013
Skills
- Process improvement
- Sales strategy development
- Customer relationship management
- Promotional campaign coordination
- Employee performance evaluation
- Strong team-builder
Languages
Afaan oromoo
First Language
Amharic
Proficient (C2)
C2
English
Advanced (C1)
C1
Affiliations
Participating in social afers
Reading
Watching religious sera (movie's)
References
References available upon request.
Timeline
Branch manager
Cooperative bank of oromia
08.2022 - Current
Bachelor of Arts - Ecomics
Sameara University
08.2011 - 06.2013