Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Availability
Work Preference
Timeline
Generic
Niftalem Ermias Nega

Niftalem Ermias Nega

Information Technology Especialist
Wolaita Sodo,Southern Ethiopia

Summary

Results-driven professional with experience at Wolaita Zone Transport and Road Development Department as a Data Analyst, excelling in problem-solving and data analysis. Proven graphic design expertise from Didaye Printing Press, creating impactful marketing materials. Skilled in IT support and cyber security, ensuring operational efficiency and security in diverse environments.

Overview

7
7
years of professional experience

Work History

Senior IT Support Team Leader

Harvest Africa Evangelical Mission Seminary
Wachiga, Ethiopia
06.2023 - Current
  • Analyze customer data to identify trends in support requests and develop strategies for addressing them proactively.

Office Manager

Nisir Printing Press
Wolaita Sodo
05.2021 - 12.2023
  • Provided administrative support to management team including preparing reports and presentations.

Data Analyst

Wolaita Zone Transport and Road Development Department
Wolaita Sodo
06.2019 - 09.2023
  • Developed strong problem-solving abilities, ensuring that operational systems remained efficient and secure.
  • Prepared detailed reports by collecting, analyzing, and summarizing information and trends.

Graphic Designer

Didaye Printing Press
Wolaita Sodo
01.2018 - 12.2020
  • Utilized graphic design capabilities, blending technical proficiency with creativity.
  • Designed print materials such as brochures, flyers and posters for marketing campaigns.
  • Edited photographs for use in digital media platforms including web banners and social media posts.

Education

Bachelor of Science - Information Technology

Wolaita Sodo University
Wolaita Sodo Ethiopia
07-2017

Advanced Diploma - Organizational Leadership

International Leadership University Ethiopia (ILU)
Wolaita Sodo
03-2022

Skills

  • IT support
  • Troubleshooting
  • Technical assistance
  • Responsive web design
  • Microsoft Windows
  • Networking protocols
  • Cyber Security
  • Graphic design
  • Video editing

Personal Information

• Gender: Male

• Date of Birth: May 9, 1995 (Age: 30)

• Civil Status: Married

• Birthplace: Wolaita Sodo, Ethiopia

• Citizenship: Ethiopians

• Height: 172 cm

• Weight: 72 kg

• Languages: Amharic (Native), English (Basic)

Languages

Wolaitic
Native language
Amharic
Proficient (C2)
C2
English
Advanced (C1)
C1

Availability

Available at convenience

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementPersonal development programsWork-life balanceFlexible work hours

Timeline

Senior IT Support Team Leader

Harvest Africa Evangelical Mission Seminary
06.2023 - Current

Office Manager

Nisir Printing Press
05.2021 - 12.2023

Data Analyst

Wolaita Zone Transport and Road Development Department
06.2019 - 09.2023

Graphic Designer

Didaye Printing Press
01.2018 - 12.2020

Bachelor of Science - Information Technology

Wolaita Sodo University

Advanced Diploma - Organizational Leadership

International Leadership University Ethiopia (ILU)
Niftalem Ermias NegaInformation Technology Especialist