Niftalem Ermias Nega
Information Technology Especialist
Wolaita Sodo,Southern Ethiopia
Summary
Results-driven professional with experience at Wolaita Zone Transport and Road Development Department as a Data Analyst, excelling in problem-solving and data analysis. Proven graphic design expertise from Didaye Printing Press, creating impactful marketing materials. Skilled in IT support and cyber security, ensuring operational efficiency and security in diverse environments.
Overview
7
7
years of professional experience
Work History
Senior IT Support Team Leader
Harvest Africa Evangelical Mission Seminary
Wachiga, Ethiopia
06.2023 - Current
- Analyze customer data to identify trends in support requests and develop strategies for addressing them proactively.
Office Manager
Nisir Printing Press
Wolaita Sodo
05.2021 - 12.2023
- Provided administrative support to management team including preparing reports and presentations.
Data Analyst
Wolaita Zone Transport and Road Development Department
Wolaita Sodo
06.2019 - 09.2023
- Developed strong problem-solving abilities, ensuring that operational systems remained efficient and secure.
- Prepared detailed reports by collecting, analyzing, and summarizing information and trends.
Graphic Designer
Didaye Printing Press
Wolaita Sodo
01.2018 - 12.2020
- Utilized graphic design capabilities, blending technical proficiency with creativity.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Edited photographs for use in digital media platforms including web banners and social media posts.
Education
Bachelor of Science - Information Technology
Wolaita Sodo University
Wolaita Sodo Ethiopia07-2017
Advanced Diploma - Organizational Leadership
International Leadership University Ethiopia (ILU)
Wolaita Sodo03-2022
Skills
- IT support
- Troubleshooting
- Technical assistance
- Responsive web design
- Microsoft Windows
- Networking protocols
- Cyber Security
- Graphic design
- Video editing
Personal Information
• Gender: Male
• Date of Birth: May 9, 1995 (Age: 30)
• Civil Status: Married
• Birthplace: Wolaita Sodo, Ethiopia
• Citizenship: Ethiopians
• Height: 172 cm
• Weight: 72 kg
• Languages: Amharic (Native), English (Basic)
Languages
Wolaitic
Native language
Amharic
Proficient (C2)
C2
English
Advanced (C1)
C1
Availability
Available at convenience
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementPersonal development programsWork-life balanceFlexible work hoursTimeline
Senior IT Support Team Leader
Harvest Africa Evangelical Mission Seminary
06.2023 - Current
Office Manager
Nisir Printing Press
05.2021 - 12.2023
Data Analyst
Wolaita Zone Transport and Road Development Department
06.2019 - 09.2023
Graphic Designer
Didaye Printing Press
01.2018 - 12.2020
Bachelor of Science - Information Technology
Wolaita Sodo University
Advanced Diploma - Organizational Leadership
International Leadership University Ethiopia (ILU)
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