Sales & Business Development
Nathan B. Getaneh
Founder | CSR | BDR | CRM | Content Creator
Addis Abeba
Summary
Results driven Sales Development Representative with hands-on experience in high-volume outbound calling, B2B lead qualification, and pipeline generation. Proven ability to engage C-suite decision-makers, run structured discovery conversations, and book quality meetings for senior closers. Proficient in CRM workflows and remote collaboration tools. Founder of HealBridge Delhi, a medical travel business built entirely through cold outreach, trust-based relationship development, and end-to-end client management. Brings a rare combination of sales discipline, entrepreneurial drive, and a counseling background that enables empathy-led conversations that convert. Actively seeking remote SDR/BDR opportunities with global teams.
Overview
3
3
years of professional experience
2
2
Languages
2
2
Certificates
2
2
Languages
Work History
Founder & Business Development Lead
HealBridge Delhi
Ethiopia
01.2026 - Current
- Founded a medical travel facilitation company, building a patient pipeline from zero through targeted outreach on WhatsApp, LinkedIn, and referral networks.
- Conducted structured discovery conversations with patients and families to assess needs, qualify fit, and match them to the right medical providers in Delhi, India.
- Managed the full client lifecycle from first cold contact to post-treatment follow-up, functioning as both SDR and account manager.
- Coordinated daily with hospitals, visa consultants, and accommodation providers requiring high-volume multi-stakeholder communication across time zones.
- Scaled client base within 6 months through referral outreach and community trust-building with zero paid advertising.
- Remote Operations
Sales Development Representative (SDR)
Salaria Sales Solutions
02.2026 - 05.2026
- Averaged 350–400 outbound calls per day, consistently meeting and exceeding daily activity KPIs across campaigns.
- Owned the full outbound prospecting cycle: lead sourcing, personalized outreach, objection handling, and appointment booking for senior Account Executives.
- Accelerated B2B pipeline growth through high-volume cold calling and email sequences, converting cold prospects into qualified opportunities.
- Tailored messaging to different buyer personas and industry verticals, improving connection and conversion rates.
- Collaborated with the sales team to refine ICP definitions and continuously improve outreach strategy.
Customer Service Representative
Shekla Ethiopia
02.2024 - 08.2024
- Handled large customer flow of different age groups and nationalities and managed and taught active hand-on skills and activities, demonstrating high-volume communication stamina directly transferable to SDR roles.
- Converted complaint and inbound calls into retention and up-sell opportunities through consultative, empathy-first techniques.
- Built strong product knowledge to make accurate, needs-based recommendations mirroring SDR discovery and qualification skills.
- Maintained consistent professionalism and customer satisfaction scores under high-pressure, high-volume daily conditions.
Lead Generator
Sincere Home Buyers
01.2024 - 07.2024
- Developed targeted lead generation strategies to identify potential property sellers.
- Utilized CRM software like Hubspot and Pipedrive to track and manage leads effectively.
- Conducted market research to refine lead qualification processes.
- Collaborated with sales team to align strategies and improve conversion rates.
- Conducted market analysis to assess property values and trends.
Intern Counselor
New Life Rehabilitation Center
05.2024 - 07.2024
- Conducted structured one-on-one assessments, sharpening active listening, needs identification, and tailored communication which are skills core to SDR discovery calls.
- Maintained detailed session documentation, building habits of precise record-keeping analogous to CRM data hygiene.
- Facilitated group sessions requiring ability to read a room, manage resistance, and guide conversations toward resolution.
Intern Assistant
Adera Foundation
11.2023 - 01.2024
- Supported community outreach and event coordination across multiple concurrent programs, developing strong organizational and stakeholder management skills.
- Collaborated with partner organizations on joint initiatives, demonstrating cross-functional relationship-building ability.
Intern Assistant
Nehemiah Autism Center
03.2023 - 05.2023
- Contributed to donor outreach and fundraising campaigns, securing donations through targeted follow-up communication.
Education
Bachelor of Arts - Social Work
ECUSTA – HLI
Addis Ababa, Ethiopia02-2025
Skills
Outbound Prospecting
Cold Calling (300–400 calls/day)
Lead Qualification (BANT)
Appointment Setting
CRM Management
Email Sequencing & Cadences
Discovery Calls
Objection Handling
Pipeline Reporting
Customer acquisition
Business Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs
Timeline
Sales Development Representative (SDR)
Salaria Sales Solutions
02.2026 - 05.2026
Founder & Business Development Lead
HealBridge Delhi
01.2026 - Current
Intern Counselor
New Life Rehabilitation Center
05.2024 - 07.2024
Customer Service Representative
Shekla Ethiopia
02.2024 - 08.2024
Lead Generator
Sincere Home Buyers
01.2024 - 07.2024
Intern Assistant
Adera Foundation
11.2023 - 01.2024
Intern Assistant
Nehemiah Autism Center
03.2023 - 05.2023
Bachelor of Arts - Social Work
ECUSTA – HLI
Certification
Virtual Assistant Certification — April 2026
Interests
Advertising
Content Creation
Social Entrepreneurship
SKILLS & TOOLS
Amharic (Native)
Bilingual or Proficient (C2)
English (Fluent)
Bilingual or Proficient (C2)
Personal Information
- Date of Birth: 10/06/2002
- Nationality: Ethiopian
- Marital Status: Single
- CKD Survivor
References
- Engineer Mr. Berhanu Getaneh
Dashen Brewery S.C
Project Manager
0911-995634
Addis Ababa
- Adnan Kemal,
QA Team
adnankemal.salaria@gmail.com
+251 963381750
- Ezikeal Desalegn
SDR
+251 941540001
esku19942002@gmail.com
- Mrs Meaza Shiferaw
Accountant
0911-088505
Addis Ababa
Software
HubSpot
Salesforce
Google Suite
Slack
FrontSpin
Apollo
Teams
Zillow
Notion
Caleanderly
Whimsical
Place of Birth
Addis Ababa, Ethiopia
Interests: Anything Art
- Literature
- Drawing
- Photography
- Theater