Naol Uka
Hawassa Sidama
Summary
Driven Sales Supervisor with a proven track record at DH GEDA Trade And Industry, enhancing customer satisfaction and team efficiency. Excelled in sales strategy development and motivational skills, consistently achieving sales targets. Expert in sales training and performance evaluation, ensuring high levels of client satisfaction and team productivity. all this skill are not coming easily i had learning double masters of business and economics discipline and i have not working cut of, continously and intensively working exercise in hard challenging marketing environment.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
DH GEDA Trade And Industry
Hawassa Sidama
04.2019 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
Dire Dawa University
Dire Dawa, EthiopiaMasters of Developmental Economics - Development Economics And International Development
Hawassa University
Hawassa Sidama 06.2025
Master of Arts - Marketing Research
Africa Beza Colleage
Hawassa Sidama 09.2021
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Motivational Skills
- Sales team assistance
- Sales Training
- Customer Segmentation
- Sales Strategies
- Goals and performance
- Sales Coaching
- Sales Reporting
- Sales team oversight
- Staff Management
- Sales expertise
- Analyzing data
- Operations
- Staff Training
- Training staff
- Influencing skills
- Order Management
- Sales Analysis
- Delegation skills
- Performance Evaluation
- Brand Promotion
- Meeting quotas
- Sales Metrics Monitoring
- Delivering reviews
- Database Management
- Competitor Analysis
- Sales process optimization
- Proposal Development
- Sales funnel management
- Strategic Planning
Timeline
Sales Supervisor
DH GEDA Trade And Industry
04.2019 - Current
Dire Dawa University
Masters of Developmental Economics - Development Economics And International Development
Hawassa University
Master of Arts - Marketing Research
Africa Beza Colleage