Musea Fantaye
Blue Ocean Contact Center
Halifax
7
years of professional experience
2
Languages
Adaptable individual with a versatile background in customer service and logistics. Known for strong telephone skills and heavy lifting expertise, contributing to efficient workflow and positive client experiences.
Work History
Receptionist
1 Year 10 Months- Maintained accurate records of client interactions in a customer relationship management (CRM) system.
- Assisted in training new staff on office protocols and customer service standards.
- Processed and distributed incoming mail and packages to appropriate personnel promptly.
Cook
1 Year 7 Months- Managed food safety practices, maintaining cleanliness and organization in the kitchen environment.
- Monitored inventory levels, assisting ordering supplies to prevent shortages during peak hours.
- Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
- Managed food safety practices, maintaining cleanliness and organization in kitchen environment.
Furniture Mover
3 Years 2 Months- Coordinated safe loading and unloading of furniture, ensuring zero damage during transport.
- Operated hand trucks and dollies to maneuver heavy items efficiently within tight spaces.
- Developed strategies for optimizing route plans, reducing transit time and improving customer satisfaction.
Education
Certificate of Geez Liturgy - Religion
High School Diploma
Skills
Customer and client relations
Telephone skills
Data entry
Client management
Record keeping
Heavy lifting
Office logistics
Truck loading and unloading
Packaging
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Receptionist
Blue Ocean Contact Center
03.2022 - 01.2024Read More
Cook
Papa Marios
09.2020 - 04.2022Read More
Furniture Mover
Axel Moving Services
06.2017 - 08.2020Read More
Debre Abay Monastary
Certificate of Geez Liturgy from Religion
Read More
Halifax West High School
High School Diploma
Read More