MULUKEN TILAHUN DESBALO

• Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
• Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
• Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
• Selected and designed lesson plans and curriculum to meet academic objectives.
• Collaborated with faculty and staff to create meaningful learning experiences.
• Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
• Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
• Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
• Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Created and designed quizzes, tests and projects to assess student knowledge.
• Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
• Contributed to departmental meetings by sharing insights on effective teaching strategies and proposing solutions for addressing common challenges faced by faculty members.
• Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
• Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
• Enhanced student comprehension by utilizing diverse teaching methodologies and techniques.
• Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
• Adapted quickly to shifting educational landscapes during remote learning periods, leveraging digital tools to engage students via virtual platforms while maintaining a high level of academic rigor.
• Utilized distance learning technology to instruct students remotely.
• Conducted individual research projects to actively contribute to institution's research work.
• Increased departmental collaboration by spearheading interdisciplinary projects and seminars.
• Coordinated with industry professionals to offer guest lectures, bridging gap between theoretical knowledge and practical application.

• Managed and allocated budgets to ensure the effective use of resources for project completion.
• Established performance metrics, utilizing data-driven insights to inform decision-making processes for improved results.
• Supported proposal development efforts by providing subject matter expertise on various aspects of program execution.
• Mentored junior staff members, fostering their professional development and encouraging career growth within the organization.
• Championed continuous improvement efforts within the program area, regularly reviewing policies and procedures to enhance overall effectiveness.
• Cultivated a positive work environment, fostering strong team dynamics and high levels of employee satisfaction.
• Led [Number] simulated scenarios for use and efficiency of [Type] processes.
• Identified opportunities for process improvement, driving change initiatives that resulted in increased efficiency and cost savings.
• Facilitated knowledge sharing sessions among team members, inspiring innovation through collaborative problem-solving exercises.
• Reviewed work reports and suggested process changes for improved efficiency.
• Developed strong relationships with stakeholders, resulting in successful collaboration on various projects.
• Enhanced team efficiency by streamlining processes and implementing innovative project management strategies.
• Delivered high-quality work products by effectively managing time-sensitive tasks and adhering to strict deadlines.
• Proactively identified potential bottlenecks in workflow processes, developing solutions to optimize productivity levels within the team.
• Maintained open communication channels with clients, providing timely updates on project status and addressing concerns as they arose.
• Supported project leaders through every step of projects.
• Oversaw daily operations, ensuring prompt resolution of issues and maintaining a high level of service delivery.
• Implemented risk management strategies, mitigating potential obstacles and ensuring project success.
• Managed resource allocation across multiple projects simultaneously while maintaining focus on quality outcomes.
• Designed accountability program for employees.
• Conducted regular status meetings to monitor progress and address any challenges or concerns promptly.
• Ensured compliance with regulatory requirements by overseeing audits and maintaining up-to-date documentation.
• Spearheaded cross-functional teams, promoting collaboration among diverse groups for successful project outcomes.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Identified program obstacles and communicated possible impacts to team.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Built teams to address project goals and objectives for multiple projects.
• Coached team members on productivity strategies to accomplish challenging goals.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Developed and maintained logistics workflows, procedures and reports.
• Leveraged project management processes and tools to define and execute projects.
• Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
• Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
• Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
• Participated in pilot tests and revised programs based on feedback and results.
• Participated in vendor selection and management process for program initiatives.
• Researched industry best practices in support of training development and program content.
• Coordinated procurement activities for necessary resources, negotiating favorable contract terms that supported project objectives.
• Verified quality of deliverables and conformance to specifications before submitting to clients.
• Analyzed project performance data to identify areas of improvement.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Developed and implemented project plans and budgets to ensure successful execution.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Maintained open communication by presenting regular updates on project status to customers.
• Reported regularly to managers on project budget, progress, and technical problems.
• Monitored project progress, identified risks and took corrective action as needed.
• Devised creative solutions to critical customer and user needs.
• Interacted with customers and clients to identify business needs and requirements.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Facilitated workshops to collect project requirements and user feedback.

Company establishment

Leading projects

Preparing bid documents

Leading overall operation

• Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
• Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
• Hired, trained and managed staff to cultivate productive and efficient workforce.
• Oversaw daily business operations and financial decisions to drive profitability and growth.
• Resolved customer service issues with timely and professional resolutions.
• Built a strong network of industry contacts to facilitate business growth, explore joint ventures, and secure valuable partnerships.
• Implemented strategic plans to inprove performance and increase client acquisition.
• Optimized resource allocation to ensure projects were completed within deadlines and budgets constraints.
• Built loyal account base and long-term business relationships with accounts.
• Developed long-lasting partnerships with industry leaders, leveraging networking opportunities for mutual benefit.
• Developed long-term relationships with key clients, vendors and service providers.
• Increased company growth by strategically developing and implementing effective business plans.
• Created systems and procedures to streamline business processes and optimize resources.
• Motivated employees to consistently improve performance through company-wide incentive plans.
• Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
• Supported company goals through careful reinvestment of profits.
• Aligned branding initiatives and sales strategies with client goals.
• Enhanced customer satisfaction with timely and professional communication, addressing concerns and resolving issues promptly.
• Established a strong brand identity through consistent marketing efforts, driving sales and attracting new clients.
• Reduced overhead costs by identifying inefficiencies in operational processes, reorganizing teams when necessary for better outcomes.
• Negotiated contracts with vendors and service providers to secure favorable terms of service.
• Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
• Secured financing from investors or lending institutions for expansion efforts or special projects.
• Forecasted and managed budgets to boost cost-effectiveness and profitability.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Interacted well with customers to build connections and nurture relationships.
• Trained and motivated employees to perform daily business functions.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Assisted in recruiting, hiring and training of team members.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Trained and guided team members to maintain high productivity and performance metrics.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.