MULATU DEFFAR WOMISO

Work History

Zeynu Muh. Coffee And Spices Product Processing Co

01.2022 - Current

Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Worked with team to identify areas of improvement and devised solutions based on findings.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.

Micro And Small Enterprise Development Office

03.2015 - 12.2022

Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Worked with team to identify areas of improvement and devised solutions based on findings.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Held weekly team meetings to inform team members on company news and updates.
Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.

Trade And Industry Office

10.2009 - 12.2012

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.

The Ministry Of Science And Technology Project

02.2012 - 07.2012

SNNR Agricultural And Rural Development Beuro

08.2006 - 09.2009

Served as a resource for troubleshooting common agriculture issues, offering expert advice and solutions when needed
Assisted in securing funding for local farmers through grant writing and fundraising initiatives, supporting their growth and development.
Provided ongoing support during harvest season by coordinating resources and assisting with labor management decisions.
Developed strong relationships with local farmers, fostering trust and open communication for better collaboration.
Discussed extension program with representatives of commercial organizations, county government and other groups to obtain cooperation in use of services.
Facilitated partnerships between farmers and relevant stakeholders such as suppliers or buyers, enhancing overall success rates within the industry.
Coordinated with government agencies to ensure compliance with regulations, maintaining a positive reputation within the community..