Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mohamed Teneshu Kabeto

Mohamed Teneshu Kabeto

IT Support Officer
Adama

Summary

Self-motivated and dependable IT Support Officer with 3+ years of experience providing professional technical support to clients, improving the customer service, and maintaining hardware and software.

Overview

12
12
years of professional experience
1
1
Certification
3
3
Languages

Work History

IT Support Officer

Cooperative Bank Of Oromia
03.2018 - Current
  • Provide technical support for banking systems, software, and hardware.
  • Monitor and maintain network connectivity, ATMs, and online banking platforms.
  • Ensure data security and compliance with banking regulations.
  • Troubleshoot IT issues to minimize downtime in banking operations.
  • Support branch staff with system usage and technical training.
  • Perform regular backups and maintain disaster recovery systems.
  • Collaborate with vendors for system upgrades and maintenance.

Hardware Maintenance Technician

Adama Woreda Court
01.2018 - 03.2018
  • Install, configure, and maintain computers, printers, and other office equipment.
  • Troubleshoot and repair hardware, software, and network issues.
  • Ensure data security, backups, and recovery plans for court records.
  • Conduct preventive maintenance and routine hardware checks.
  • Support court staff with IT assistance and training.
  • Maintain IT asset inventory and coordinate repairs with vendors.
  • Provide technical support during court proceedings.


Hardware and Networking Service

Jeju TVET College
02.2013 - 01.2018

Teaching and Curriculum Development Deliver lectures, practical sessions, and workshops on IT-related topics.
Develop and update course materials, lesson plans, and training manuals.

Skill Development Train students in networking, hardware maintenance,Prepare students .

Lab Management Oversee and maintain IT labs, ensuring equipment and software are functional.
Install, configure, and troubleshoot hardware and software in labs.
Technical Support Offer IT support within the college for events, seminars, and conferences.
Train staff on IT tools and systems.

Education

Bachelor of Science - Computer Science

Harambee University
04.2001 -

Hardware And Networking Service

Mary Help College
04.2001 -

Skills

Problem Solving

Certification

Certifications and Training • Cisco Certifications: o CCNAv7: Introduction to Networks o CCNAv7: Switching, Routing, and Wireless Essentials o CCNAv7: Enterprise Networking, Security, and Automation o CCNAv7: Bridging • Linux & Cloud: o NDG Linux Unhatched o Introduction to Microsoft Azure Cloud Services o AWS Networking Basics o AWS Cloud Practitioner Essentials o Cloud Computing Basics (Cloud 101) • Cybersecurity & Networking: o Introduction to Cybersecurity o Cybersecurity Essentials o Network Defense Essentials (Codered) o Palo Alto Networks Network Security Fundamentals • Google & Microsoft Certifications: o Introduction to Google Workspace Administration o System Administration and IT Infrastructure Services o Information Systems Auditing, Controls, and Assurance • Other: o Cabling Infrastructure Standards (BICSI CEC Certificate) o Data Centers (BICSI CEC Certificate) o Aruba SD WAN Basics o Technical Support Fundamentals

Timeline

IT Support Officer

Cooperative Bank Of Oromia
03.2018 - Current

Hardware Maintenance Technician

Adama Woreda Court
01.2018 - 03.2018

Hardware and Networking Service

Jeju TVET College
02.2013 - 01.2018

Bachelor of Science - Computer Science

Harambee University
04.2001 -

Hardware And Networking Service

Mary Help College
04.2001 -
Mohamed Teneshu KabetoIT Support Officer