Michelly Wangui Mwangi
Nairobi,30
Summary
A dynamic and versatile Learning & Development specialist with extensive expertise in instructional design, curriculum development, capacity building, and training facilitation. A strong advocate for empowering individuals and promoting lifelong learning, with a track record of building strategic partnerships and driving community engagement through impactful skill development programs.
Overview
12
12
years of professional experience
Work History
Co-Founder/Program Coordinator
Hatua Imara Initiative (NGO)
01.2024 - Current
- Leading and managing daily operations across field teams to ensure a smooth workflow
- Designing and implementing operational processes and systems.
- Providing training and mentorship, both to new hires and students joining the initiative
- Collaborating closely with project managers and our marketing team to strategize on program sensitization and organize outreach activities.
- Overseeing resource planning and placement tracking.
- Preparing regular operations reports for deliberation with the executive team.
- Conducting data verification and document preparation to link qualified students with scholarship placements
Case Processing Assistant
Church World Service – RSC Africa
01.2023 - 09.2023
- Company Overview: Church World Service is in charge of Refugee Support Resettlement Africa, a center supporting refugee resettlement in Africa through the USRAP program resettling refugees to the United States.
- Provided training and mentorship for new hires including preparation and review of training materials.
- Worked closely with partners; UNHCR & US Embassy to process refugee applicants & resolve challenges in the submission of refugee applications.
- Conducted data verification and documentation preparation for USCIS interviews and departures.
- As a START filter POC, created filters and trained colleagues in case management tools.
- Created physical files and supported transitioning of physical file processing to electronic processing and archiving of departed refugee cases.
- Demonstrated expertise as a trainer by providing guidance and support to colleagues in navigating refugee case processing protocols and systems.
- USRAP application data entry and management; trained other unit members on case intake tasks in the application process including; how to receive, create, and enter new applications into the START system.
- Prepared refugee travelling packets including global boarding letters while conducting quality check for final documents for archiving & transit to National Data Centre, New York.
- Maintained comprehensive and accurate records in both electronic systems like START and physical files, ensuring all actions taken on each case were thoroughly documented.
- Conducted thorough reviews of cases to ensure suitability for Prescreen or USCIS interviews, highlighting attention to detail and commitment to quality while reviewed cases to ensure readiness for the next stage in the processing pipeline, ensuring smooth transitions between processing stages.
Digital Marketing & Capacity Building Consultant
Digital Edge Interactive
03.2020
- Developed and implemented a comprehensive content strategy across all digital platforms while also training team members on effective content creation and optimization techniques.
- Trained staff on e-commerce best practices, including streamlining the purchasing process and implementing enticing promotional offers.
- Optimized brand presence and engagement through social networking channels while providing guidance and training to team members on effective social media management strategies and techniques across platforms like Facebook, Twitter, Instagram, and LinkedIn.
- Designed and executed digital marketing campaigns, including marketing databases, emails, and display advertising, while concurrently training team members on digital design principles and tools to ensure cohesive branding and messaging.
- Generated and analyzed reports on marketing campaign performance and provided training sessions to equip team members with the skills to analyze and interpret data effectively.
- Conceptualized and executed innovative marketing campaigns while also conducting training workshops to share new ideas, emerging technologies, techniques, and approaches.
- Developed strong client relationships and delivered tailored digital marketing solutions, leveraging training sessions to understand client needs and preferences, ensuring alignment and exceeding expectations.
- Established strategic partnerships and alliances while incorporating training elements to facilitate knowledge exchange and collaboration, driving mutual growth and success in digital marketing endeavours.
Community Skills Development Officer
Generation Programme
01.2019 - 09.2019
- Conducted field visits to engage in community engagement and mobilization efforts, effectively raising awareness and fostering participation in skill development programs among target populations.
- Successfully recruited and trained potential sales agents, equipping them with the necessary knowledge and skills to thereby empowering individuals to generate income and improve livelihoods.
- Prepared detailed daily reports on interviews and performance reviews of sales agents, providing valuable insights and metrics to inform decision-making processes and optimize training strategies.
- Collaborated with various stakeholders within government, NGOs, private sector entities, and youth programs in Nyeri and Laikipia counties, delivering industry-specific job skills training and capacity-building workshops to foster economic empowerment and sustainable development.
- Designed and implemented tailored training programs to address the specific needs and requirements of diverse stakeholders, ensuring relevance and maximizing the impact of skill development initiatives in the communities served.
- Advocated for the empowerment of marginalized communities through skills training initiatives, promoting economic independence and self-sufficiency among vulnerable populations.
- Cultivated partnerships and collaborations with local organizations, government agencies to expand the reach and effectiveness of skill development programs, leveraging collective resources and expertise.
- Conducted monitoring and evaluation review to assess the effectiveness and impact of skill development interventions, utilizing data-driven insights to continuously improve program delivery and outcomes.
Teacher of English & Literature
Ministry of Education (Various Schools), Kenya
01.2014 - 11.2018
- Delivered dynamic and comprehensive English and Literature instruction to high school students, fostering a passion for language, literature, and critical thinking among diverse learners.
- Developed tailored lesson plans to cater to students at various learning stages, ensuring alignment with the curriculum and maximizing student comprehension and retention of subject matter.
- Provided expert guidance and training to students in drama and music, leading the school to the final stage in the prestigious Kenya National Drama and Music Festivals. Represented Nyeri county in the finals, showcasing students' talents and achievements on a national platform.
- Designed and administered examinations and continuous assessment tests, employing fair and transparent grading methods to accurately evaluate student progress and comprehension.
- Generated detailed student performance reports and diligently tracked individual progress, providing valuable insights to both students and parents on areas of strength and areas needing improvement.
- Implemented innovative teaching strategies to promote literacy skills and foster creativity among students, encouraging them to express themselves through written and spoken communication.
- Offered mentorship and support to students, providing guidance on academic and personal development, nurturing a supportive learning environment conducive to growth and success.
- Integrated use of technology in the classroom to enhance learning experiences, incorporating multimedia resources and digital tools to engage students and facilitate interactive learning.
Education
Higher Diploma - Human Resource Management
College of Human Resource Management
Bachelor of Education - Home Economics & English Grammar
Kenyatta University
01.2021
Kenya Certificate Secondary Education (KCSE) - undefined
South Tetu High School
01.2008
Skills
- Instructional Design & Curriculum Development
- Learning Management Systems (Moodle)
- USRAP Case Management & Training
- Program Coordination & Facilitation
- Team Training & Development
- Training Needs Assessment & M&E
- Digital Learning Tools & Authoring
- Software Community Engagement & Mobilization
- Stakeholder & Partnership Engagement
- Recruitment & Training
References
Available Upon Request
Timeline
Co-Founder/Program Coordinator
Hatua Imara Initiative (NGO)
01.2024 - Current
Case Processing Assistant
Church World Service – RSC Africa
01.2023 - 09.2023
Digital Marketing & Capacity Building Consultant
Digital Edge Interactive
03.2020
Community Skills Development Officer
Generation Programme
01.2019 - 09.2019
Teacher of English & Literature
Ministry of Education (Various Schools), Kenya
01.2014 - 11.2018
Bachelor of Education - Home Economics & English Grammar
Kenyatta University
Kenya Certificate Secondary Education (KCSE) - undefined
South Tetu High School
Higher Diploma - Human Resource Management
College of Human Resource Management
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