Proven ICT Technician with a track record of enhancing system efficiency at Asella.tvet.college by implementing robust IT solutions and streamlining workflow procedures. Expert in operating system management and adept at user training, I significantly improved IT asset utilization. My approach to preemptive maintenance and skillful application installations has markedly reduced system downtime. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.