Mesfin Bedo
Addis Ababa
Summary
Accomplished Branch Manager with a proven track record at Cooperative Bank of Oromia, enhancing branch productivity and staff performance through effective conflict resolution and team coaching. Expert in risk management and cash handling, I excel in optimizing staffing and elevating customer service standards. Skilled in sales and team leadership, I significantly improve organizational talent and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Branch Manager 1
Cooperative Bank Of Oromia
09.2022 - Current
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer
- lead individuals group of 16 staff with top-level strengths, improving organizational talent, and skill set.
Customer Service Manager
Commercial Bank of Ethiopia
07.2022 - 09.2022
. helping customer problem with my responsibility
. staff follow up
. co-ordination of staff under my authority.
Acting Branch Manager
Commercial Bank of Ethiopia
07.2022 - 08.2022
- Maintained friendly and professional customer interactions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Education
MBA - Project Management
Lead Star College of Management And Leadership
Addis Ababa, Ethiopia07-2019
No Degree - Modern Accounting Software
Virtual Computer Engineering
Addis Ababa, Ethiopia07-2016
Bachelor of Arts - Accounting And Finance
Addis Ababa Universty
Addis Ababa, Ethiopia07-2015
Skills
- Sales professional
- Cash handling expertise with certificate
- regarding audit,reconciliation of ATM and other operational tasks
- Expert in risk management
- Staffing optimization
Certification
- CM - Certified Manager Certification
watching films
spy films,actions and technological films are most commen
Languages
amharic, afan oromo
Native language
English
Beginner
A1
Timeline
Branch Manager 1
Cooperative Bank Of Oromia
09.2022 - Current
Customer Service Manager
Commercial Bank of Ethiopia
07.2022 - 09.2022
Acting Branch Manager
Commercial Bank of Ethiopia
07.2022 - 08.2022
MBA - Project Management
Lead Star College of Management And Leadership
No Degree - Modern Accounting Software
Virtual Computer Engineering
Bachelor of Arts - Accounting And Finance
Addis Ababa Universty
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