Mekdes Yewlsew
Addis Ababa
Summary
Adept at fostering professional growth and enhancing operational efficiency, I significantly boosted sales and customer satisfaction at Castel Winery Plc/BGI Ethiopia. My expertise in MS Office and exceptional problem-solving skills led to streamlined sales processes and improved team collaboration, driving revenue growth through strategic decision-making and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Operations Coordinator
Castel Winery Plc/ BGI Ethiopia
05.2022 - Current
- Strengthened relationships with key clients by providing exceptional support during the entire sales cycle.
- Boosted sales efficiency by streamlining processes and implementing new sales operations strategies.
- Improved customer satisfaction rates by addressing concerns promptly and professionally.
- Enhanced communication between sales teams and other departments for better collaboration and improved results.
- Developed comprehensive sales reports to guide decision-making and drive revenue growth.
Fixed Asset Controller
BGI Ethiopia
02.2019 - 04.2022
- Mentored staff members, fostering a positive work environment conducive to professional growth and development.
- Prepared detailed variance analyses on a monthly basis, enabling more effective tracking of actuals versus forecasted figures.
Fixed Asset Clerk
BGI Ethiopia
03.2016 - 01.2019
Data Encoder
BGI Ethiopia
03.2015 - 02.2016
Education
Master Of Arts - Marketing Management
St.Mary's Unversity
Addis Ababa, EthiopiaBachelor Of Arts - Buisness Managment
Jimma Unvirsity
Jimma, Ethiopia06.2012
High School Diploma -
B.M.Y.S High School
Addis Ababa, Ethiopia06.2009
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Excellent Communication
- Team Leadership
- Adaptability and Flexibility
- Scheduling and Coordinating
- Documentation And Reporting
- MS Office
- Power point and presentation
Certification
Peachtree finance (2013)
Driving license
Google Garage online digital marketing course
Languages
English
Bilingual or Proficient (C2)
Amharic
Bilingual or Proficient (C2)
Timeline
Sales Operations Coordinator
Castel Winery Plc/ BGI Ethiopia
05.2022 - Current
Fixed Asset Controller
BGI Ethiopia
02.2019 - 04.2022
Fixed Asset Clerk
BGI Ethiopia
03.2016 - 01.2019
Data Encoder
BGI Ethiopia
03.2015 - 02.2016
Master Of Arts - Marketing Management
St.Mary's Unversity
Bachelor Of Arts - Buisness Managment
Jimma Unvirsity
High School Diploma -
B.M.Y.S High School