Kuey Puoch Biling
Gambela
Summary
Dynamic Immigration Officer with expertise in visa processing and document verification at Immigration and Citizenship Service. Proven ability to advocate for clients and conduct thorough needs assessments, ensuring compliance with immigration policies. Skilled in crisis intervention and effective communication, enhancing service delivery and client satisfaction.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Immigration Officer
Immigration and citizenship service
Gambella
04.2025 - Current
- Conducted interviews with applicants to assess eligibility for immigration benefits.
- Reviewed documentation for accuracy and compliance with immigration regulations.
- Provided information and guidance to applicants regarding immigration procedures.
- Verified documentation from applicants to confirm identity and verify accuracy of information provided.
Caseworker
Save the children
Gambella
03.2024 - 09.2024
- Conducted assessments to identify client needs and support requirements.
- Collaborated with community partners to coordinate service delivery.
- Provided emotional support and guidance during crisis situations.
- Monitored program effectiveness through regular feedback collection.
- Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Created monthly reports summarizing caseload activities for review by supervisor.
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Maintained updated progress notes and case record and documented children's progress in recreational activities, treatment plans and education.
- Conducted outreach activities in the community in order to identify potential new referrals for program services.
Education
Bachelor of Science - Rural Development And Agricultural Extension
Mekdela Amba University
03.2021 - 07.2023
Skills
- Immigration policy
- Document verification
- Case management
- Needs assessment
- Resource coordination
- Effective communication
- Problem solving
- Report writing
- Document analysis
- Cultural awareness
- Stakeholder education
- Conflict resolution
- Analytical skills
- Teamwork and collaboration
- Diplomatic skills
- Organizational skills
- Multitasking Abilities
Certification
- Community Animals Health Workers training workshops provided by SHARPE in collaboration with Gambella Regional State Animals Bureau and RRS, 2024
- English Language Improvement Program organised by Mekdela Amba University’s English Language Improvement Center 2023
Timeline
Immigration Officer
Immigration and citizenship service
04.2025 - Current
Caseworker
Save the children
03.2024 - 09.2024
Bachelor of Science - Rural Development And Agricultural Extension
Mekdela Amba University
03.2021 - 07.2023