Kokeb Kidanu

In the role of Sales at Unilever Ethiopia, responsibilities include driving product sales and enhancing market presence. Engaging with customers and identifying their needs has been a key aspect of this position, which has led to tailored solutions that improve customer satisfaction. A strong focus on building relationships with retailers and stakeholders ensures effective communication and collaboration. The goal is to meet and exceed sales targets through innovative strategies and exceptional service

• Managed relationships with vendors and service providers, negotiating contracts to optimize cost-effectiveness while maintaining quality standards.
• Cultivated a culture of continuous improvement within the networking team through ongoing training opportunities and skill development programs.
• Empowered team members to achieve their goals by offering mentorship, guidance, and support throughout their network marketing journey.
• Refined sales pitch delivery by seeking feedback from prospects and peers, aiming to continuously improve persuasive abilities in diverse situations.

Working in customer service at Guzo Bus Transport has involved ensuring a positive travel experience for all passengers. Responsibilities include addressing inquiries, resolving complaints, and providing information about services and schedules. By maintaining a friendly and professional demeanor, the

aim has been to foster customer loyalty and

satisfaction. Implementing effective time management skills has been crucial in handling peak travel times and ensuring timely responses.

As a provider of non-specialist counseling services for gender-based violence at Alya Artistic Psychosocial Support, the focus has been on offering support and guidance to individuals affected by such issues. This role involved listening empathetically to clients, understanding their challenges, and providing relevant resources. Facilitating group discussions and workshops has helped raise awareness about gender-based violence and promote healing within the community