Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
KETEMA MOTI

KETEMA MOTI

STUDENT AT ADDIS ABABA UNIVERSITY , ACCOUNTANT , BUSINESS MAN,

Summary

Dynamic Delivery Specialist with a proven track record at At Home, adept at negotiating cost-effective shipping rates and enhancing customer satisfaction. Demonstrates professionalism and conflict resolution skills, while maintaining meticulous delivery logs. Recognized for self-motivation and discipline, contributing to significant operational savings without compromising service quality.

Delivery specialist with professional background in ensuring timely and accurate deliveries. Known for effective problem-solving and consistently meeting customer expectations. Team-oriented and adaptable, excelling in dynamic environments while focusing on reliability and customer service.

Overview

14
14
years of professional experience

Work History

Delivery Specialist

At Home
04.2013 - 03.2027
  • Negotiated with vendors for cost-effective shipping rates, resulting in significant savings for the company without compromising service quality.
  • Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.

Leadership Intern

Addis Ababa University
03.2024 - 06.2025
  • Managed multiple projects simultaneously, ensuring timely completion and adherence to established budgets.
  • Organized company events that boosted employee morale and fostered a positive work environment.
  • Supported management in decision-making processes by preparing detailed reports and presentations on project progress.
  • Provided valuable insights during strategy sessions that informed the direction of future projects.
  • Coordinated volunteer initiatives, strengthening community ties and enhancing the organization''s reputation.

Salesman

Star Market
10.2022 - 06.2025
  • Increased sales by offering advice on purchases and promoting additional products.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Promoted and up-sold products and services to meet needs of customers.

Volunteer

Government
01.2023 - 02.2025
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Fostered sense of community, organizing neighborhood gatherings.
  • Raised awareness about environmental issues through educational workshops.

Teaching Volunteer

Government School
02.2019 - 07.2023
  • Prepared objectives and outlines for courses of study by following curriculum guidelines and state standards.
  • Tutored children individually or in small groups to help with assignments and reinforce targeted lesson skills.
  • Instructed students through lectures, discussions, presentations and problem-based learning in [Area of expertise].
  • Established strong relationships with parents through consistent communication about student progress, challenges, and achievements.
  • Supported special education students by modifying lesson plans and providing additional resources to accommodate diverse needs.
  • Improved student literacy skills with targeted reading comprehension exercises and writing workshops.

Education

Bachelor of Arts - Accounting And Finance

Addis Ababa Umiversity
Addis Ababa, Ethiopia
05.2001 -

Skills

Professionalism and punctuality

Timeline

Leadership Intern

Addis Ababa University
03.2024 - 06.2025

Volunteer

Government
01.2023 - 02.2025

Salesman

Star Market
10.2022 - 06.2025

Teaching Volunteer

Government School
02.2019 - 07.2023

Delivery Specialist

At Home
04.2013 - 03.2027

Bachelor of Arts - Accounting And Finance

Addis Ababa Umiversity
05.2001 -

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KETEMA MOTISTUDENT AT ADDIS ABABA UNIVERSITY , ACCOUNTANT , BUSINESS MAN,