Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Ikram Ali

Dallas

Summary

Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven.

Overview

12
12
years of professional experience

Work History

Office Administrative Assistant

Bella Dental Clinic
Addis Ababa, Ethiopia
12.2022 - Current
  • Managed patient scheduling and appointment confirmations, enhancing clinic efficiency.
  • Processed patient records and insurance claims using electronic health record systems.
  • Coordinated communication between dental staff and patients, ensuring clarity in procedures.
  • Maintained office supplies inventory, reducing costs through effective vendor negotiations.

Public Health Intern

Ministry Of Health Eritrea
Asmara, Eritrea
05.2019 - 08.2019
  • Helped develop community awareness and outreach programs targeting specific demographics or health issues
  • Translated reports for attending physicians from English/Italian to local language
  • Coordinated multilingual health outreach initiatives, bridging communication gaps between medical staff and local communities through translation services

Medical Assistant

Vernon & Waldrep OBGYN Associates
Dallas, United States
05.2018 - 05.2019
  • Obtained client medical history, including medication information, symptoms and allergies for over 30 patients a day
  • Assisted physicians in follow-through of care and increased patient flow efficiency

Research Assistant

Texas Tech University Health Sciences Center
Lubbock, Texas
12.2016 - 12.2017
  • Supported research and development efforts to create new products, equipment and processes
  • Summarized search results on personal research project and prepared written reports, graphs, fact sheets and tables for graduate students and primary investigator

Library Assistant

Texas Tech University Libraries
Lubbock, Texas
03.2014 - 06.2016
  • Supported staff with facility maintenance, security, services and daily staff tasks
  • Processed receipt of new book, audio visual and computer software inventory

Education

Microbiology

Texas Tech University
Lubbock, Texas
12.2017

Bachelor of Arts - Global Studies - Health

Texas Tech University
Lubbock, TX
12.2017

Bachelor of Science - Microbiology

Texas Tech University
Lubbock, Texas
12.2017

Skills

  • Research, Data Analysis, Technical Writing, Problem Solving, Teamwork, Translation, Patient Care, Medical Documentation, Community Outreach
  • Microsoft office
  • Verbal communication
  • Data entry
  • Schedule management

LANGUAGES

English (Native), Italian (Highly proficient), Tigrinya (Highly proficient), Amharic (Highly proficient), Spanish (Novice).

Timeline

Office Administrative Assistant

Bella Dental Clinic
12.2022 - Current

Public Health Intern

Ministry Of Health Eritrea
05.2019 - 08.2019

Medical Assistant

Vernon & Waldrep OBGYN Associates
05.2018 - 05.2019

Research Assistant

Texas Tech University Health Sciences Center
12.2016 - 12.2017

Library Assistant

Texas Tech University Libraries
03.2014 - 06.2016

Microbiology

Texas Tech University

Bachelor of Arts - Global Studies - Health

Texas Tech University

Bachelor of Science - Microbiology

Texas Tech University
Ikram Ali