Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven.
Overview
12
12
years of professional experience
Work History
Office Administrative Assistant
Bella Dental Clinic
Addis Ababa, Ethiopia
12.2022 - Current
Managed patient scheduling and appointment confirmations, enhancing clinic efficiency.
Processed patient records and insurance claims using electronic health record systems.
Coordinated communication between dental staff and patients, ensuring clarity in procedures.
Maintained office supplies inventory, reducing costs through effective vendor negotiations.
Public Health Intern
Ministry Of Health Eritrea
Asmara, Eritrea
05.2019 - 08.2019
Helped develop community awareness and outreach programs targeting specific demographics or health issues
Translated reports for attending physicians from English/Italian to local language
Coordinated multilingual health outreach initiatives, bridging communication gaps between medical staff and local communities through translation services
Medical Assistant
Vernon & Waldrep OBGYN Associates
Dallas, United States
05.2018 - 05.2019
Obtained client medical history, including medication information, symptoms and allergies for over 30 patients a day
Assisted physicians in follow-through of care and increased patient flow efficiency
Research Assistant
Texas Tech University Health Sciences Center
Lubbock, Texas
12.2016 - 12.2017
Supported research and development efforts to create new products, equipment and processes
Summarized search results on personal research project and prepared written reports, graphs, fact sheets and tables for graduate students and primary investigator
Library Assistant
Texas Tech University Libraries
Lubbock, Texas
03.2014 - 06.2016
Supported staff with facility maintenance, security, services and daily staff tasks
Processed receipt of new book, audio visual and computer software inventory
Education
Microbiology
Texas Tech University
Lubbock, Texas
12.2017
Bachelor of Arts - Global Studies - Health
Texas Tech University
Lubbock, TX
12.2017
Bachelor of Science - Microbiology
Texas Tech University
Lubbock, Texas
12.2017
Skills
Research, Data Analysis, Technical Writing, Problem Solving, Teamwork, Translation, Patient Care, Medical Documentation, Community Outreach
Microsoft office
Verbal communication
Data entry
Schedule management
LANGUAGES
English (Native), Italian (Highly proficient), Tigrinya (Highly proficient), Amharic (Highly proficient), Spanish (Novice).
Human Services Specialist II at DIVISION OF DEVELOPMENTAL DISABILITIES (DDD)Human Services Specialist II at DIVISION OF DEVELOPMENTAL DISABILITIES (DDD)