Hebron Tessema
Addis Ababa
Summary
Dynamic cabin crew skilled in emergency procedures and passenger instruction. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
3
3
years of professional experience
Work History
Cabin Crew
Ethiopian airlines
Addis Ababa
08.2023 - Current
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
- Checked safety equipment, food, and beverages, and airplane cabin prior to boarding.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
Customer Service Officer
Commercial Bank of Ethiopia
Addis Ababa
02.2022 - 07.2023
- Collected deposits or payments and arranged for billing.
- Established trustful relationships with customers through effective communication skills.
Education
Bachelor of Arts - Marketing Management And Research
St. MARY'S UNIVERSITY
Ethiopia 07-2022
Bachelor of Science - Civil Engineering
Bahir Dar University
Ethiopia 09-2021
Skills
- Emergency procedures
- Safety checks
- Onboard service
- Passenger instruction
- Cabin maintenance
- Customer service
Languages
Amharic
First Language
English
Proficient (C2)
C2
Timeline
Cabin Crew
Ethiopian airlines
08.2023 - Current
Customer Service Officer
Commercial Bank of Ethiopia
02.2022 - 07.2023
Bachelor of Arts - Marketing Management And Research
St. MARY'S UNIVERSITY
Bachelor of Science - Civil Engineering
Bahir Dar University