I am a Senior Risk and Compliance Officer at one of Ethiopia's leading banks, with six years of experience driving key initiatives in risk management and compliance. Throughout my tenure, I have led audit initiatives and spearheaded training programs that have significantly enhanced compliance standards and operational transparency. Recognized for delivering exceptional customer service and demonstrating strong leadership, I have effectively managed regulatory relationships and proactively addressed emerging regulations. My efforts have notably improved the bank's compliance readiness and strengthened our service delivery strategies.
Exceptional customer service skills