Revit
Hana shitu
Architect , Custmer Service Representative
Addis Ababa,AA
Work Preference
Summary
Dynamic Interior Designer with a proven track record at Addis Ababa, specializing in sustainable design and 3D rendering. Expert in creating innovative spaces that enhance client satisfaction, utilizing advanced design software to deliver compelling visual presentations. Strong collaborator with exceptional problem-solving skills, dedicated to exceeding client expectations and driving project success.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Interior Designer
08.2024 - Current
- Designed functional and aesthetically pleasing interior spaces for residential and commercial clients.
- Collaborated with clients to understand design preferences and project requirements.
- Developed detailed design plans, including floor layouts, color schemes, and furniture selection.
- Utilized design software to create 3D renderings and visual presentations for client approval.
- Researched and sourced materials, furnishings, and decor to align with client specifications.
- Assisted in creating design proposals and presentations for client pitches and consultations.
Internship Trainer
Addis Ababa
07.2023 - 10.2023
- Supported promotional events by providing information and assisting with customer engagement.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Updated company's FAQ section to include answers to common customer questions, reducing inquiry volume.
- Analyzed customer service metrics to identify trends and develop strategies for improvement.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Bachelor of Science - Architecture
Dilla University
Dilla 04.2001 -
Skills
Interior design
Software
Sketchup
Adobe photoshop
5D render
Enscape
Autocad
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Interior Designer
08.2024 - Current
Internship Trainer
Addis Ababa
07.2023 - 10.2023
Bachelor of Science - Architecture
Dilla University
04.2001 -