Habtu Melkamu Endalew
Addis Ababa,AA
Summary
Friendly hospitality professional guiding safety of guests and baggage. Highly motivated with background in providing excellent service. Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.
Overview
2
2
years of professional experience
Work History
Bellboy and Waiter
Holiday Hotel Spa And Sora Lodge Hotel
Addis Ababa
12.2020 - 10.2022
- Increased hotel revenue by promoting available services, such as room upgrades, spa treatments, and special packages to guests.
- Received consistent positive feedback from guests through comment cards and online reviews, reflecting exceptional dedication to providing outstanding customer service.
- Expedited check-in procedures for VIP guests by delivering priority luggage handling and personalized room orientations upon arrival.
Education
Front Office/ Tourism Management
St'Lalibela Poly Collage
Lalibela08.2019
Skills
- Ability to work under pressure
- Workplace Safety Adherence
- Team player mentality
- Reliability and punctuality
Languages
Amharic
Native language
English
Intermediate
B1
Timeline
Bellboy and Waiter
Holiday Hotel Spa And Sora Lodge Hotel
12.2020 - 10.2022
Front Office/ Tourism Management
St'Lalibela Poly Collage