Habtamu Tesfaye Guta
ጅማ
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
16
16
years of professional experience
Work History
Branch Manager
Berhan Bank
04.2022 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Branch Manager
Bunna Bank
07.2021 - 04.2022
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
CSO II Acc and Casher
Bunna Bank
06.2014 - 06.2021
- Prepared and maintained case folders.
- Analyzed data from various sources to identify trends in security threats, informing proactive countermeasures against potential risks.
- Leveraged intelligence reports to stay informed on emerging threat landscape and adjust company policies accordingly.
- Championed a culture of vigilance within the workplace by promoting open reporting channels for suspicious activities and fostering a sense of collective responsibility for security matters.
CSO I Bank Taller
Bunna Bank
04.2013 - 05.2014
- Prepared and maintained case folders.
- Analyzed data from various sources to identify trends in security threats, informing proactive countermeasures against potential risks.
- Leveraged intelligence reports to stay informed on emerging threat landscape and adjust company policies accordingly.
- Managed cross-functional teams to ensure timely completion of critical security projects, resulting in reduced potential threats.
Branch Manager
OCSSCO OR SIINKEE BANK
03.2012 - 03.2013
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Finance Officer
OCSSCO OR SIINKEE BANK
10.2009 - 03.2012
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Improved budget planning and forecasting with thorough analysis of historical data and market trends.
- Generated financial and operational reports to assist management with business strategy.
- Managed a high-performing finance team, providing mentorship and professional development opportunities to improve overall performance.
Branch Manager
OCSSCO OR SIINKEE BANK
02.2009 - 10.2009
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Loan Officer
OCSSCO OR SIINKEE BANK
02.2008 - 02.2009
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
Education
Master Of Business Administration - Business Administration
Riftvaly
Jimma Ethiopia 08.2020
Bachelor Of Arts - Coopratives
Yardstick
Addis Ababa 10.2011
Skills
- Excellent time management skills
- Excellent work ethic
- Coaching and Mentoring
- Client Relationship Management
- Staff Management
Timeline
Branch Manager
Berhan Bank
04.2022 - Current
Branch Manager
Bunna Bank
07.2021 - 04.2022
CSO II Acc and Casher
Bunna Bank
06.2014 - 06.2021
CSO I Bank Taller
Bunna Bank
04.2013 - 05.2014
Branch Manager
OCSSCO OR SIINKEE BANK
03.2012 - 03.2013
Finance Officer
OCSSCO OR SIINKEE BANK
10.2009 - 03.2012
Branch Manager
OCSSCO OR SIINKEE BANK
02.2009 - 10.2009
Loan Officer
OCSSCO OR SIINKEE BANK
02.2008 - 02.2009
Master Of Business Administration - Business Administration
Riftvaly
Bachelor Of Arts - Coopratives
Yardstick
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