Proficient in managing high call volumes, directing inquiries, and maintaining a welcoming front desk atmosphere. Skilled in utilizing office software and communication tools to efficiently coordinate administrative tasks. Known for my friendly demeanor, excellent organizational skills, and commitment to ensuring a positive customer experience. Adept at multitasking in fast-paced environments while maintaining a high level of professionalism."
Overview
4
4
years of professional experience
Work History
Receptionist Clerk
ETHIOPIAN ELECTRIC POWER
10.2019 - Current
Kept reception area clean and neat to give visitors positive first impression.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Alfurqan National College
Addis Ababa Ethiopia
09.2019
Skills
Patient Reception
Customer and Client Relations
Office Reception
Verbal and Written Communication
Telephone Skills
Document Control
Reading Book, Sport
I have read book like (think and grow rich)-Napoleon hill Dale Carnegie( how to win friends and influence people).
The sport is my friend because my daily activity like a sport -GYM is the first one of my sport.
Lecturer of construction technology and management at Addis Ababa UniversityLecturer of construction technology and management at Addis Ababa University