Fitsum Asrat Argaw
Cabin Crew
Addis Ababa,Ethiopia
Summary
Seeking an opportunity to develop professional skills, capabilities, and knowledge within a dedicated and trusting organization. Eager to take on responsibilities and embrace challenges that contribute to company growth and success.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Cabin Crew
Ethiopian Airlines
01.2023 - Current
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Executed 100+ pre-flight safety checks with zero discrepancies in audits
- Trained in FAA/EASA-compliant emergency procedures (evacuation, firefighting, first aid)
- Delivered premium in-flight service to passengers on African, Asian and European sectors including domestic flights
- Engaged collaboratively with team members to enhance passenger flight experience.
Guest Service Agent
Saro Maria Hotel
08.2021 - 09.2022
- Assisted guests with reservations, modifications, and cancellations to meet their travel needs.
- Delivered personalized check-in/
check-out effectively - Acted as liaison between guests and hotel departments to facilitate communication regarding special requests or concerns effectively addressing any issues that arose during their stay.
Education
Diploma -
Ethiopia Airlines Aviation
Addis Ababa 05.2021
High School Diploma -
Radical Academy
Addis Ababa, Ethiopia 09.2020
Skills
Safety and emergency skills
Safety standards and protocols
Customer service and hospitality skills
Communication and language skills
Team work and adaptability
Accountability and decision making
Personal Information
- Passport Number: Yes - Ethiopian Passport
- Date of Birth: sep/11/2000
- Gender: Female
- Nationality: Ethiopian
- Marital Status: Single
Activities
Running, Basketball, Swimming, Physical fitness workout, Watching Documentaries, social activities,travel and cultural interests
Timeline
Cabin Crew
Ethiopian Airlines
01.2023 - Current
Guest Service Agent
Saro Maria Hotel
08.2021 - 09.2022
Diploma -
Ethiopia Airlines Aviation
High School Diploma -
Radical Academy