Nehemeiya Kebede
Addis Ababa
Summary
Proactive Senior Relationship Officer with extensive experience in MSME, corporate, and retail banking, specializing in credit analysis and customer relations. Skilled in evaluating creditworthiness, structuring credit lines, and maintaining strong customer relationships. Adept at improving loan approvals and financial accuracy, offering a strong blend of financial acumen and customer service expertise.
Overview
7
7
years of professional experience
Work History
Senior MSME Relationship Officer
Ahadu Bank S.c
04.2022 - Current
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
- Process renewals and new credit proposals within acceptable standards with close coordination with RMs, in line with the defined policies & procedures and within the defined turnaround times.
- Analyze and evaluate information given by the customer such as project reports, feasibility reports, balance sheets, cash flows etc. to structure the credit lines, balancing the risk and reward.
- Advise and consult MSME customers about credit process, debt servicing, type, terms, eligibility, and utilization and cross selling to make potential and existing customers aware of the service
Senior Corporate Relationship Officer
Ahadu Bank S.c
05.2023 - 08.2023
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
- maintain a strong and long-lasting relationship between the Bank and its corporate customers assigned
- Advise and consult corporate customers about credit process, debt servicing, type, terms, eligibility, and utilization and cross selling to make potential and existing customers aware of the service
- Evaluate the borrower's creditworthiness, considering factors like financial statements, credit history, and projected cash flows.
Senior Retail Customer Relationship Officer
Ahadu Bank S.c
05.2022 - 04.2023
- Process renewals and new credit proposals within acceptable standards with close coordination with RMs, in line with the defined policies & procedures and within the defined turnaround times.
- Analyses and evaluate information given by the customer such as project reports, feasibility reports, balance sheets, cash flows etc. to structure the credit lines, balancing the risk and reward.
- Maintains an ongoing level of engagement with key customers and build trusting relationships with clients and protect the brand by maintaining a positive image.
- recruiting new potential commercial customers so as to increase the credit customer base
Accountant
Global Bank Ethiopia
06.2020 - 05.2022
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Ensure and ascertains the intactness of record of books of account on daily basis
Customer Service Officer
Nib International Bank S.c
10.2017 - 05.2020
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Education
MBA - Business Leadership
National Aviation College
Addis Ababa, Ethiopia08.2021
Bachelor of Arts - Economics
Adigrat University
Adigrat, Ethiopia07.2017
Skills
- Financial Acumen
- Creativity and Innovation
- Persuasion techniques
- Customer Relationship
- communication
- Credit Analysis
Timeline
Senior Corporate Relationship Officer
Ahadu Bank S.c
05.2023 - 08.2023
Senior Retail Customer Relationship Officer
Ahadu Bank S.c
05.2022 - 04.2023
Senior MSME Relationship Officer
Ahadu Bank S.c
04.2022 - Current
Accountant
Global Bank Ethiopia
06.2020 - 05.2022
Customer Service Officer
Nib International Bank S.c
10.2017 - 05.2020
MBA - Business Leadership
National Aviation College
Bachelor of Arts - Economics
Adigrat University
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