Eyob Sedessa Mideksa
Ambo,Oromia
Summary
Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations.
Overview
8
8
years of professional experience
Work History
Chief Technical Assistant
Ambo University
11.2021 - Current
- Streamlined technical processes for improved productivity through meticulous documentation and organization of procedures.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Implemented corrective action procedures within prescribed guidelines for issues, escalating high priorities to other technical resources.
- Lead training sessions for team members on various topics related to technology use within the workplace environment, fostering an atmosphere of continued learning amongst staff.
- Troubleshoot and diagnosed Mechatronics equipment issues, quickly made plans for repairs and monitored use to rectify issues.
- Applied engineering principles to solve complex mechanical problems, increasing overall system reliability.
Senior Technical Assistant
Ambo University
11.2018 - 11.2021
- Researched common technology performance issues to assist with diagnoses.
- Offered basic reference assistance to support information needs.
- Facilitated communication between technical staff and non-technical stakeholders, bridging gaps in understanding while promoting collaboration on key initiatives.
- Prepared technical presentations and other materials for advisory meetings.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Technical Assistant
Ambo University
11.2015 - 11.2018
- Provided technical guidance and support to team members.
- Performed minor maintenance and repair on malfunctioning computer equipment.
- Installed technical hardware and software in deskside support environment.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Developed technical skills through training and shadowing experienced professionals.
- Applied mechanical problem solving skills to develop creative solutions for quality products.
- Calibrated precision instruments regularly, maintaining high levels of accuracy in data collection efforts during testing phases.
Education
Bachelor of Science - Mechanical Engineering
Ambo University
Ambo, Ethiopia07.2022
Skills
- Technical diagnosis
- Automotive Engineering
- Mechanical Systems Installation
- Corrective Maintenance
- Technical Solutions Development
- Lab test setup
Languages
Amharic, Afaan Oromo
Native language
English
Advanced
C1
Timeline
Chief Technical Assistant
Ambo University
11.2021 - Current
Senior Technical Assistant
Ambo University
11.2018 - 11.2021
Technical Assistant
Ambo University
11.2015 - 11.2018
Bachelor of Science - Mechanical Engineering
Ambo University
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