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Experienced Head of Quality with proven background in overseeing quality assurance departments, developing effective strategies, and implementing robust quality control programs. Showcases strong leadership skills, adept at fostering team collaboration and instilling a culture of continuous improvement. Notable impact includes improving product quality, enhancing customer satisfaction, and reducing operational inefficiencies.

Experienced professional with over 20 years in food safety, quality assurance, and technical management in FMCG and food processing. Led compliance initiatives, improved systems, and managed food safety protocols, audits, and continuous improvement projects. Focused on supporting organizational goals through effective leadership and strategic quality assurance enhancements.

Motivated QA Senior supervisor with 8 years of , experience, Energetic self-starter and team builder able to understand and business concepts and processes quickly Ability to work independently or as a part of a team Ability to negotiate among multiple teams with competing priorities Organization, planning and execution skills Ability to critically analyze issues Fast learner with good communication and problem solving skills
Navigates high-stress situations and achieves goals on time and under budget.

Experienced Department Head with strong Manufacturing Medical Device background. Promote growth and team performance with skilled leadership of day-to-day operations and special projects. Forward-thinking and highly responsive to emerging trends affecting department operations and goals.
16 Years' Experience in Quality Assurance with strong knowledge in ISO 13585 Medical Devices QMS and ISO 14971 for Risk Management. Involved as Internal Auditor for 14 years and competence well in managing department with achievement in utilizing Manpower project.

Esther K. Wachenje

Overview

Work History

Executive Head of Department. Business Assurance

Senior Manager. Financial Services Assurance

Principal Revenue Assurance Analyst

Revenue Assurance and Fraud Team Leader

Revenue Assurance and Fraud Support for Airtel Malawi

Wholesale and International Roaming Coordinator

Revenue Assurance Analyst

Research Assistant

Timeline

Executive Head of Department. Business Assurance

Senior Manager. Financial Services Assurance

Principal Revenue Assurance Analyst

Revenue Assurance and Fraud Support for Airtel Malawi

Revenue Assurance and Fraud Team Leader

Wholesale and International Roaming Coordinator

Revenue Assurance Analyst

Research Assistant

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