Endegena Kiflu Sisay
Manager- Payment System | Digital Payment And Card System | Product Management | Techno Functional
Addis Ababa
Summary
Insightful Manager with 12 years of payment industry experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
I aspire to be a leader who sets a good example for others and values people's ability to realize their potential while following the career route they have chosen. I always challenge my ideas and beliefs, which helps me stay aware of the world around me and continue to learn new things every day. My goal is to contribute significantly to the development of a digital Ethiopia and Africa through fresh and creative ideas.
• 12+ years of payment technology experience in the banking industry, with primary management responsibilities to engage with payment schemes and make sure the bank complies with the schemes rules and mandate.
• Deep understanding and practical experience with issuing and acquiring processes, schemes, and regulations. Experience hosting hybrid solutions on premise/in the cloud models.
• 5+ years of human management experience.
• The ability to operate independently with little supervision and manage many priorities.
• The capacity to manage time, priorities activities, and work under pressure
Overview
12
12
years of professional experience
3
3
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Manager - Payment System
Commercial Bank Of Ethiopia
Addis Ababa
09.2019 - Current
- A great deal of understanding of the payments industry , Ethiopian market dynamics, and new technology trends
- Hands on experience with the major payment scheme services and products. This includes, engaging in certification and integration with MasterCard and other payment schemes both from technical and business perspective.
- Creating and carrying out a strategic business development plan that is in line with the overall goals of the bank.
- Locating and forming strategic alliances with other businesses, banks, retailers, and technology providers to promote business expansion and increase CBE market presence.
- Analyzing and conducting market research to find new trends, consumer requirements, and the competitive environment.
- Locating and assessing potential new markets, product or service offerings, or customer group. This include determining whether a market is viable, performing financial analysis, and creating business cases for fresh projects.
- Building and maintaining relationships with key stakeholders, including customers, application vendors, partners, industry associations, and government entities. This includes attending industry conferences, and representing the bank in various forums.
- Collaborating with internal teams such as Technical team, product development, marketing, legal, and finance to ensure alignment and successful execution of business development initiatives together with the technical aspect. This involves coordinating and leading cross-functional teams to achieve business and technical objectives.
- Monitoring and analyzing key performance indicators (KPIs) to evaluate the success of business development efforts.
Team Leader - Project Management
Commercial Bank Of Ethiopia
Addis Ababa
06.2017 - 08.2019
- Identify plans and resources required to meet project goals and objectives.
- Develop and initiate projects, managed costs, and monitored performance.
- Plan, design, and schedule project phases
- Achieve project deadlines by coordinating with vendors and internal team to manage performance.
- Provide detailed project status updates to stakeholders and executive management.
- Prepare and submitted project invoices for review and approval.
- Monitor project performance to identify areas of improvement and make adjustments.
- Negotiate and managed third-party contracts related to project deliverables.
- Tracke project and team member performance closely to quickly intervene in mistakes or delays.
- Coaching and mentoring.
- Assign resource from the bank side to engage on different tasks as per the need.
E-payment Support Officer
Commercial Bank Of Ethiopia
Addis Ababa
06.2011 - 05.2017
- Identifying potential merchants and onboard for business with the bank.
- Take full responsibility for the health of the switch system and different applications to perform frequent system health check.
- prepare contractual document for merchants onboarding
- Apply fixes and recommendation to maintain the system at its best level
- Analyze new card banking and e-payment technologies on the market and localize it for CBE use.
- Maintenance and Configuration of applications and hardware
- Integration with other internal and external systems
- New feature development, customization and implementation
- Perform certification test with schemes to acquire new products for the bank
- engage on RFP document preparation, evaluation and high level procurement tasks.
Education
Master of Science - Computer Science
09.2015 - 10.2016
Bachelor of Science - Computer Science
09.2008 - 07.2010
Skills
Leadership and Team Management
Accomplishments
- Payment switch system implementation
- Card base and non-card-based transaction Reconciliation system implementation
- Lead and Coordinate successful completion of card issuing and acquiring projects with MasterCard, VISA, CUP, Dinner Club and JCB
- Lead and Coordinate successful completion of integration project with payment schemes like MPGS, Cybersource and PayOn.
- Lead and perform game changer integrations for the bank
o Tap to pay project
o Instant card issuing project
o digital card issuing project
Certification
Vianet Financial management from VISA business school
Reference
· Yonas Worku
Commercial Bank of Ethiopia
Director - Card banking digital
yonasworku@cbe.com.et
+251911893779
· Nebiyu Mengistu
EthSwitch S.C
Chief Operation Officer
nebiyum@ethswitch.com
+251911 537728
Timeline
Manager - Payment System - Commercial Bank Of Ethiopia
09.2019 - Current
Team Leader - Project Management - Commercial Bank Of Ethiopia
06.2017 - 08.2019
HiLCoE School of Computer Science - Master of Science, Computer Science
09.2015 - 10.2016
E-payment Support Officer - Commercial Bank Of Ethiopia
06.2011 - 05.2017
Wollo Universtiy - Bachelor of Science, Computer Science
09.2008 - 07.2010
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