ELSHAMA NIGUSSIE
ADDIS ABABA,ETHIOPIA
Summary
With two years of customer services experience as a flight attendant at Ethiopian Airlines. I am highly skilled in creating exceptional passenger experiences .My proven track record of providing top notch customer service, combined with my complete training and current knowledge of safety practices and aircraft make me an asset in the field. I am eager to advance my career Emirates and experience to a new opportunity
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Flight attendant
ETHIOPIAN AIRLINES
Addis Ababa, Ethiopian
05.2023 - Current
Aircraft Qualification,A350,B787,B767,Bombardier(Q-400)
Provided high standard of customer service whilst ensuring passenger safety.
- Performed first aid procedures when necessary to safeguard passenger health on board.
- Checked emergency equipment regularly for functioning readiness in case of an incident.
- Trained new hires on company policies and customer service standards imparting shared knowledge for better team performance.
- Ensure cleanliness of cabin and lavatories.
Education
NVQ Level 1 - Information Technology Support Service
Federal TVET Agency
Addis Ababa 09.2020 - 05.2022
Skills
Positive attitude
Time management
Team collaboration
Effective communication
Problem-solving skills
Languages
English
Fluent
Amharic
Native
Korean
Beginner
Certification
- Flight attendant certificate of proficiency 2023
Civil aviation organization
- Cabin cargo training certificate 2023
Ethiopian Avation Academy
Timeline
Flight attendant
ETHIOPIAN AIRLINES
05.2023 - Current
NVQ Level 1 - Information Technology Support Service
Federal TVET Agency
09.2020 - 05.2022
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