Highly-motivated employee with desire to take on new challenges.
Strong worth ethic, adaptability and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over six years of experience with nationwide airline services company.
Goal-driven and skilled individual offering over six years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing and above wing airline services.
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through six years of aviation experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Ramp Agents
International Cargo and Aviation Services
Addis Ababa
01.2021 - Current
Description :
Working together with crew on gates so the flight and bags can leave on time to their departure.
Searching aircraft in and out for potential dangers, securing aircraft.
Providing the necessary services on the ground that will expedite the arrival and departure processes of aircraft, with respect to loading, unloading, cleaning, and general servicing requirements.
Pushing out of aircraft functions, carrying and operate a radio is required to operate an airline computer system or baggage scanners as required.
Reading and interpreting aircraft weight and balance loading instructions, hazardous material identification labels, aircraft manifests, and baggage and cargo routing tags.
Ensuring aircraft was clean and prepared for flight with provisions on board for the safety and comfort of the passengers.
Making sure bags also get from plane to the baggage area making sure their scan.
Marshaling in the aircraft, off-loading and on-loading baggage, cleaning the inside of the aircraft, servicing the lavatories and pushing the aircraft back.
Communicating with pilots/flight crews, dispatching and airport operations on a daily basis.
Responsible for the safe calculation of aircraft weight and balance, using fuel amounts, baggage counts, and passenger weights.
Complying with all feral, state, municipal, airport authority, and carrier security requirements.
Responsible for maintaining the safety and security of the ramp at all times.
Delivering passenger luggage to claim area and unloading unto conveyor system.
Transferring cargo (including luggage) to other gates, other airlines and to passengers.
Ramp Agent
International Cargo And Aviation Services
Addis Ababa
01.2017 - 01.2021
Description :
Directing, assisting and parking all arriving, departing and towed aircraft in accordance with safety policy and procedures.
Performing wing walker duties to protect the aircraft wing from equipment in the path of pushback and maintaining visual contact with the pushback driver to alert the driver of any danger.
Lifting, loading/unloading, sorting and transferring passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner and within specific time constraints.
Maintaining the safety and security of the ramp at all times and complies with safety procedures and station policies.
Reading and verifying the city and flight number for every bag to ensure correct loading of customer bags.
Assisting the customers with seat availability, gate announcements with regard to the boarding process, flight status, checking and handling baggage, managing and initiating the boarding process.
Scanning and loading carts for the ramp agents to pick up and unload planes.
Working outdoors in all types of weather conditions, and around loud aircraft and machinery.
Working in the vicinity of and between the airport passenger terminals, hangars and airfreight facilities.
Education
Bachelor of Science - Information Systems
Hope University College
Addis Ababa
07-2015
Skills
Load Planning Communication
Weight and Balance Determination
Baggage oversight
Crew assistance
Ramp Checklist Completion
Ground Support Services
Team Leadership
Problem-Solving
Safety Procedures
Security processes
Hazardous Materials
Arrival/departure procedures
Baggage Service Collaboration
Workload Management
Passenger Assistance
Ramp Security
New Agent Training
Freight Handling
Certification
Licensed Load controller of A330-333, B777-300 for Saudi Airlines from Nov 2022 to current.
Awarded Executive Training program certificate from unity university in Leadership and customer service.
Training certificate from Goldair Handling (Aircraft Weight and Balance, Walkout Assistance, Dangerous Goods for Load Planners & Loading supervisors).
Cabin Door opening Certificate from Qatar Airways.
Languages
Amharic
First Language
English
Proficient (C2)
C2
Affiliations
Creating business cards, flyers and banners and digital marketing promotions for different individual customers, small and medium level organizations using different types of graphics tools such as:-
Adobe Photoshop
Adobe Illustrator
After Effect
In design tools.
Timeline
Senior Ramp Agents
International Cargo and Aviation Services
01.2021 - Current
Ramp Agent
International Cargo And Aviation Services
01.2017 - 01.2021
Bachelor of Science - Information Systems
Hope University College
Licensed Load controller of A330-333, B777-300 for Saudi Airlines from Nov 2022 to current.
Awarded Executive Training program certificate from unity university in Leadership and customer service.
Training certificate from Goldair Handling (Aircraft Weight and Balance, Walkout Assistance, Dangerous Goods for Load Planners & Loading supervisors).
Cabin Door opening Certificate from Qatar Airways.
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