Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

DEBELA AYELE

Addis Ababa,OR
DEBELA AYELE

Summary

Dynamic Database & System Administrator with proven expertise at Guangua Town Drinking Water and Sewerage Service Enterprise. Excelled in data management and customer support, enhancing service delivery and client satisfaction. Strong communicator and problem solver, adept at coordinating projects and improving operational efficiency. Proficient in Microsoft Office and administrative documentation.

Overview

4
years of professional experience
1
Certification

Work History

Guangua Town Drinking Water and Sewerage Service Enterprise

Database & System Administrator / Customer Service / Communication Head
01.2022 - Current

Job overview

  • Managed and maintained organizational databases and IT systems, ensuring data integrity and availability.
  • Provided customer support and handled client inquiries, enhancing user satisfaction and trust.
  • Led communication activities and coordinated information dissemination, improving stakeholder engagement.
  • Supported sanitation and hygiene projects, ensuring compliance and reporting.
  • Collaborated with teams to improve service delivery and efficiency.

Education

Bahir Dar University
School of Earth Science

Bachelor of Science from Geology
09-2021

Skills

  • Database management
  • Data analysis
  • Technical Support
  • Microsoft Office (Word, Excel, PowerPoint)
  • Monitoring evaluation
  • Problem solving
  • Administrative support
  • Communication and Interpersonal Skills

Certification

  • Data Science (Udacity)
  • Fundamentals of Artificial Intelligence (Udacity)
  • Android Development Fundamentals (Udacity)
  • Programming Fundamentals (Udacity)
  • Project Management (DisasterReady)
  • Monitoring and Evaluation (DisasterReady)
  • Best Practices in Sanitation in Emergencies (DisasterReady)

Languages

  • English
  • Amharic
  • Afan Oromo
  • Gede'uffa
  • Sidama

Timeline

Database & System Administrator / Customer Service / Communication Head

Guangua Town Drinking Water and Sewerage Service Enterprise
01.2022 - Current

Bahir Dar University

Bachelor of Science from Geology

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DEBELA AYELE