Caleb Gebreab

• Manage all cash and business transactions, balancing daily sales and ensuring financial accuracy.
• Update and maintain the menu board, adjusting prices and item availability for traditional Ethiopian dishes.
• Provide excellent customer service by answering menu questions, explaining Ethiopian cuisine, and assisting guests with orders.
• Operate POS systems efficiently, processing cash, card, and mobile payments during both small-scale and large catering events.
• Support event operations by coordinating with kitchen staff, preparing catering setups, and ensuring smooth service.
• Promote brand image through professionalism and knowledge of Ethiopian food culture, enhancing customer experience.

• Oversaw inventory management of equipment, maintaining adequate supplies for practices and games without excess waste or expense.
• Managed player schedules, ensuring optimal rest periods and minimizing conflicts with personal commitments.
• Coordinated player logistics during games, scrimmages, and practices.
• Established team priorities, maintained schedules and monitored performance.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.

- Selected through a competitive application process for a week-long program focused on clinical exposure, health equity, and mentorship for students committed to serving underserved communities

- Gained hands-on experience through simulation labs, patient interviews, and specialty sessions in Internal Medicine, OB/GYN, and Dermatology while developing skills in communication, professionalism, and medical school preparation

- participated in medical school mock interviews and programs that stimulated critical thinking and ethics skills with practice patient and physician interactions

• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

• Maintained accurate records and documentation for all department activities, ensuring compliance with internal policies and external regulations.
• Optimized resource allocation within the department by tracking performance metrics and adjusting workload distribution accordingly.
• Spearheaded initiatives aimed at enhancing collaboration between departments, fostering a more cohesive work environment across the organization.