Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Ayantu Nuresa

Addis Ababa,Ethiopia

Summary

Organized and dependable cabin crew with 8 years of experience in providing top-tier customer service, ensuring passengers safety and enhancing in- flight experience. Adapt at handling emergency situation with calmness and efficiency. passionate about creating memorable experience for passengers while uploading the highest standard for their safety and compliance.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Senior cabin crew member

Ethiopian Airlines
Addis Ababa, Ethiopia
11.2016 - Current

Currently am working in Ethiopian Airline as Senior Cabin Crew starting from the date October 2021 until this date.


Duties and responsibilities of Senior Cabin Crew


  • Checking new update and release on the bulletin/notice in the crew briefing room. assign crews for working positions according to their seniourity .
  • Brief my colleagues about flight details, the schedule time, the number of infants on board and if there are passengers with any special care, such as diabetic passengers, passengers in wheelchair.
  • Carrying out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy.
  • Check safety equipment availability, accessibility and validity per the LOPA standard.
  • Perform door preflight check.
  • Check the location of crew drop down oxygen mask.
  • Check the operation of the jump seat.
  • Check the exit row card.
  • Check the location of emergency light switch.
  • Check the type of ELT (Emergency Locator Transmitter).
  • Check the water and waste gauge.
  • Supervising the economy class cabin crew.
  • Making sure all necessary service and safety equipment for the flight are loaded.
  • Greeting passengers as they board and disembark.
  • Showing passengers to their seats and providing special attention to certain passengers, such as the elderly or person with reduced mobility.
  • Checking all seat belts and ensure that all hand luggage is secured and stowed away. Galleys are secure prior to take-off.
  • Reassuring passengers are following safety procedures.
  • Making announcements for the passengers.
  • Demonstrating emergency equipment and safety procedures.
  • Doing silent review.
  • Serving meals and refreshment.
  • Administering first aid, if there is any passenger who needs help.
  • After landing address the ground agent for a wheelchair, if there is any passenger who needs
    assistance.
  • Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items onboard.
  • Debrief with colleagues about the flight.



Education

Bachelor of Arts - English Litrature

Unity University
Addis Ababa, Ethiopia
02.2019 - 01.2022

Aviation cabin crew

Ethiopian Airlines Aviation University
Addis Ababa, Ethiopia

Skills


  • Excellent communication skills
  • Teamwork
  • Friendly
  • First aid
  • Adaptability
  • Problem solving
  • Interpersonal skills
  • Cultural awareness
  • Stay calm in adverse situations
  • Assertiveness
  • Sales
  • Tact and diplomacy
  • Time management
  • Flexibility in working unsocial hours
  • Physical fitness
  • Safety orientation
  • Stress management
  • Well groomed


Languages

amharic
Proficient (C2)
English
Intermediate (B1)

Affiliations

  • Reading books and Sketching

Timeline

Bachelor of Arts - English Litrature

Unity University
02.2019 - 01.2022

Senior cabin crew member

Ethiopian Airlines
11.2016 - Current

Aviation cabin crew

Ethiopian Airlines Aviation University
Ayantu Nuresa